Customer Service
5 months ago
Qualifications
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Possess an upbeat, positive and enthusiastic attitude
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Proficiency to multi-task, follow-thru and follow-up
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Great Customer Service Skills
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Driven and goal-oriented individual
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Ability to tactfully handle stressful and difficult situations
Responsibilities
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Process customer policy change requests
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Verify phone numbers, addresses and email addresses with each customer contact and update customer information
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Answer incoming phone calls on the first ring
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Schedule appointments for sales staff to meet prospective customers
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Responds to all inquiries, cancellation requests, and sales requests within specified timeframe
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