IT Support Engineer

1 month ago


New York, United States Atlas Search Full time
Job DescriptionJob Description

Our client is a leading global investment bank. They are looking for a highly motivated support engineer to join our investment banking technology team for a six-month assignment. The candidate will have a strong technical background with a focus on supporting critical systems and applications used in the investment banking environment. This role requires excellent problem-solving skills, and the ability to thrive in a fast-paced environment. Trade floor experience is strongly preferred

 

Essential Duties and Responsibilities:

  • Provide technical support for electronic platforms, in-house applications, and other critical systems used by the front-office desks.
  • Troubleshoot and resolve issues in a timely manner to minimize downtime and ensure uninterrupted business operations.
  • Collaborate with the development team to identify the root causes of technical issues.
  • Coordinate with vendors and other internal teams to escalate and resolve issues.
  • Document support cases and procedures to facilitate knowledge sharing for new team members.

 

Qualifications:

  • 2+ years of experience in a technical support role, in the context of a front-office environment.
  • Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders.
  • Exposure to ION solutions, MarkitWire, TradeWeb, DealerWeb, BrokerTec, Bloomberg or other trading platforms
  • Familiar with Python or C#
Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

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