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Student Support Specialist

2 months ago


Lee, United States College Internship Program Inc Full time
Job DescriptionJob Description

STUDENT SUPPORT SPECIALIST


A Day in the Life:


The Student Support Specialist collaborates with students to help them become well-rounded, informed citizens who can live independent and self-sufficient lives as well as navigate the community. The specialist may work simultaneously in multiple functional areas depending upon center requirements and individual development goals. As such, the Student Support Specialist will familiarize themselves with handbooks and other relevant job content for additional functions as they are given assignments there. The Student Support Specialist is an onsite full-time exempt position located in Lee, MA who reports to the Program Director.


This position operates in a highly scheduled environment but may require longer hours and occasional weekend work and minimal travel as job duties demand. The Student Support Specialist position involves a low physical demand.


All the Responsibilities We’ll Trust You With:


  • Assist students in transition and adjustment to independent living through the delivery of Life Skills curriculum.

  • Collaborate closely with program staff to deliver services in other key functional areas as dictated by student needs (e.g., academic, career, social, etc.).

  • Assist with Person Centered Planning and Semi-Annual Progress reports.

  • Respond to problems, policy violations, and other issues that might arise and escalate as appropriate.

  • Assist students in building independent living skills and other functional competencies and routines to help them achieve their goals.

  • Engage students in productively exploring and connecting within the CIP and external community.

  • Track coordination of student goals through their achievement in CIP programming.

  • Transports students to and from their college, internships, appointments, and apartments as necessary, using CIP vehicles.

  • Follows the transportation schedule provided by the center administrative team.

  • Notifies management of any repair and/or safety issues concerning the College Internship Program vehicles.

  • Provides any other transportation of students as necessary.

  • Administrative duties associated with the position include, but are not limited to:

    • Communication with fellow staff

    • Regular monitoring of student progress

    • Writing or updating student reports

    • Recording student attendance

    • Completing weekly student assessment form

    • Supporting students with schedule planning and goal-setting

  • *Other Duties as Assigned


Qualities You Possess:


  • The Student Support Specialist will possess exceptional communication skills, precise attention to detail, superior organization and prioritization skills, and self-motivation in managing tasks to completion. They will have genuine empathy and awareness of the needs and sensitivities of prospective families, students, and staff.


Your Areas of Knowledge and Expertise:


  • Bachelor’s Degree from an accredited institution in a related field is required.

  • At least two years of related experience and/or training is required.

  • A strong special education background, particularly at the higher education level is required.

  • Must be able to use the CIP-provided GPS system is required.

  • Experience in the field of autism and/or learning differences is highly preferred.

  • Proficient with computer software for office tasks and in learning new company computer software programs is required.

  • An active Driver’s License is required.


Why Join CIP?


  • Vacation Time - 15 days full time only

  • Paid Holidays - 12 days full time only;Holiday premium pay for part time only

  • Paid Sick Days and Personal Days accrued

  • Medical, Dental and Vision Insurance

  • Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life

  • Dependent Care Flexible Spending Account

  • Flexible Spending Accounts

  • 401(K) - We offer a Traditional 401(K) and a Roth 401(K) employer match up to 4%

    • Financial Wellness Advisor Services

  • Tuition and continued education reimbursement up to $3,000 annually for full time and up to $1,000 for part time

  • Wellness reimbursement of $200 per year for full time and $100 per year for part time

  • Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts

  • A health advocate to assist with our insurance & healthcare challenges

  • Ongoing monthly training and professional development opportunities

  • Supportive and Collaborative Culture

*Please note that the benefits listed may change based on business needs, regulatory requirements or other factors


Accommodations Disabilities Act Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job position.


Affirmative Action Plan (AAP)/Equal Employment Opportunity (EEO) Statement

College Internship Program (CIP) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Team members may be assigned additional responsibilities as necessary.


Required Saturday Shift: 2:00 PM - 10:00 PM