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Customer Experience Leader
4 weeks ago
Rapidly growing wholesale company seeks a hands-on enthusiastic Customer Experience Specialist for in house role. You will be working with our talented team to manage customers and fulfill orders. It is very important that you be a detail-oriented person who has an interest in growing professionally and excellent with accuracy. This is a great opportunity for a well-rounded admin or order processor to grow.
This role will have a direct impact on company growth and will have exposure to all process within a small company. A little bit of everything is needed so here is an opportunity to grow your skill set. This company believes in promoting from within.
Your day would break out something like: 30% typing new orders, 30% pulling orders/assembling orders & 40% Customer Service & follow up.
Requirements:
- Customer Service mindset
- Office experience in manufacturing environment
- Excellent Computer Skills
- QuickBooks desktop knowledge.
- Microsoft Outlook, Word & Excel & google suite software
- Data Entry
- Excellent work ethic
Duties Include:
- Typing Orders
- Responding to Customer inquiries
- Fulfilling orders, recording and organizing related shipment information.
- Invoicing all orders in QuickBooks & entering information in customer portals
- Helping out in warehouse & assembly when needed
- Working together as a team to accomplish any important tasks that may arise.
NO REMOTE WORK This is an in-office position located near NODA.
Job Type: Full-time
The company offers: 8 paid holidays, PTO, health insurance, Bonus & flex schedule in off season.
Company DescriptionA growing manufacturer of Lifeguard and EMS equipment which is quickly becoming a name brand in the industry.Company DescriptionA growing manufacturer of Lifeguard and EMS equipment which is quickly becoming a name brand in the industry.-
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