Audio Visual Designer/ Programmer/ Field Engineers Wanted

Job DescriptionJob Description

JOB DESCRIPTION

Come get paid well to see the world and learn and grow a ton We are always hiring leaders.

If you are an experienced AV field service technician or IT professional, we will train you to move up to the next level. If scared, don't apply.

Position Summary: The AV Engineer is responsible for both Audio Visual and Low Voltage Structure Cabling presales support by acting as a technical consultant to the sale force both remote and during in- person site visits as needed, generating functional system statements of functionality, block flow diagrams, equipment lists and labor estimations to enable creation of customer proposals.

Qualified individuals might receive a security clearance supporting the military and Government. Sporadic out-of-state travel for no more than 2 weeks at a time will be expected.

Structured in-house training for experienced service technicians or junior engineers will be provided to the right candidate.

If you like to learn aggressively and see places most people don't know exist, this is the place to work. Your experience as a military veteran will prove invaluable and set you up for success.

The AV Engineer is also leveraged by the post sales team for project engineering to include: the successful configuration, set-up, fine-tuning, programming, testing, trouble-shooting and completion of audio-visual and video projects for NBCP Communications Systems’ customers. Work will be completed in the office as well as the customer site.

The AV Engineer will work alone or in conjunction with a Lead Technician to complete each project.

This position requires a high level of proficiency in audio-visual, network, audio-conferencing and video-conferencing operations.

Field Engineer Specific Responsibilities:

1. Ability to translate customer requirements into functional system designs.

2. Review pre-construction design and documentation

3. Provide assistance with technical design and level of effort needed by estimating hours and highlighting logistical challenges for the sales team to consider while pricing the opportunity

4. Generate functional system descriptions and block diagram

5. Identify all cabling and miscellaneous material needs

6. Assist Account Manager with labor and material estimates for projects

7. Develop engineering and architectural (RCP/Floor Plan) drawings, calculation, acoustical modeling or other data as required

8. Provide on-going engineering support as needed

9. Assist with project sign-off

10. Meet with vendors/prospective vendors to help evaluate product as requested

11. Proficient with Video and Audio-Conferencing Configurations (SIP, H323, etc.)

12. Control System provisioning

13. DSP programming and audio engineering

14. Test systems upon completion to ensure systems function properly. Diagnose, troubleshoot, and correct technical issues on site

15. Provide direction to Lead Technicians, Engineers, Programmers for trouble-shooting and final engineering changes

16. Test, train and instruct customers and fellow internal team members on the proper use of equipment and systems

17. Read and interpret wiring diagrams, schematics, and blueprints for solutions

18. Investigate and resolve open issues with vendor support teams

19. Obtain technical certifications and continual training as directed by management to further develop your career

20. Work with Help Desk to resolve escalated service calls as needed

21. Help to ensure all projects are done within the scope of work that is defined, installed within the predefined budget and customer deadline

22. Provide daily verbal/written updates to Project Management as needed

23. Help to ensure all projects are completed and approved by the client with signed “sign off sheets” when appropriate

24. Document and submit final programs and as-builts (if needed) for installed solution

25. Travel outside the Twin Cities Metro area may be required to complete some customer solutions.

Projects may require travel nation-wide.

Other duties

Competencies: To perform the job successfully, an individual should demonstrate the following.

Analytical Skills – Collects and researches data. Designs workflows and procedures. Identifies data relationships and dependencies. Synthesizes complex or diverse information. Uses intuition and experience to complement data.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Solution Management - Communicates changes and progress. Completes projects on time and budget. Coordinates projects. Develops project plans. Manages project team activities.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit.
Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
A minimum of 5 years field experience in the audio/video integration industry; a minimum of 3 years of experience in network engineering in addition to A/V experience; or equivalent combination of education and experience.

Technical Skills:

1. Proficient in Microsoft (Outlook, Word, Excel, PowerPoint, Sharepoint, Vizio)

2. Working knowledge of Video-Conferencing (Cisco and Polycom)

3. VoIP Systems (Biamp, QSC, Polycom and ClearOne)

4. Control Solutions (Crestron and Extron)

5. DSP Systems (Biamp, QSC, Polycom and Clearone)

6. Desktop Conferencing Solutions (Zoom, Teams, WebEx)

Education, Certificates and Licenses:

1. Certified for at least one core Audio DSP product line: Biamp Tesira, QSC QSYS, Polycom, ClearOne.

2. Certified Crestron, AMX, Extron.

3. Valid and current Avixa CTS / CTS-D, CTS-I.

Other Requirements: Willingness and ability to work beyond 40 hours per week during peak periods to ensure client needs are met. Ability and willingness to travel as well as work evenings or weekends is required.

1. Communicate and interact with internal employees, clients and colleagues in a professional and timely mannerProven business writing skills

2. Proficient with test and calibration equipment

3. Support user acceptance testing

4. Ability to up-load, change and troubleshoot (Crestron/Extron)

5. Ability to diagnose complex system problems

6. Ability to conduct a thorough site visit.

7. Ability to document a high level of detail as it pertains to each project in a fast pace and changing environment.

8. Advanced computer skills as required for the design, configuration, and operation of AV equipment

9. Ability to work and think independently and ensuring to meet deadlines

10. Valid Driver’s License and a Motor Vehicle Record

11. Ability to obtain formal approved clearances (Government or system specific) required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include Close vision, Distance vision, Depth perception and
Ability to adjust focus.

Job Type: Full-time

Benefits:

• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (required)

Willingness to travel:

• 25% (Preferred)

Work Location:

• One location

Work Remotely:

• Up to 50%

Work Location: One location

Preferred

· Secret or Top Secret clearance HIGHLY preferred.

· Current OR retired military members HIGHLY preferred.

· Prior experience in network management HIGHLY PREFERRED.

· Auto CAD or Vizio drawing experience.

· Must be able to pass a background check at military installations.

 

 

Company DescriptionWho We Are

At NBCP Communications Systems, you’ll love where you work, who you work with, and how your day unfolds. We are the fastest growing Audio Visual Systems Company in South TX and our work serves our military customers all over the world. Here you will learn tremendously and persistently be challenged to think creatively.Company DescriptionWho We Are\r
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At NBCP Communications Systems, you’ll love where you work, who you work with, and how your day unfolds. We are the fastest growing Audio Visual Systems Company in South TX and our work serves our military customers all over the world. Here you will learn tremendously and persistently be challenged to think creatively.

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