HVAC Service Manager

1 week ago


Phoenix, United States Pop-Up Talent Full time
Job DescriptionJob Description

Service Manager, HVAC Service Manager
Phoenix, AZ 85085
 
SUMMARY:

  • We are currently seeking a dynamic and experienced Service Manager to join our team and oversee the day-to-day operations of our service department

 
RESPONSIBILITIES:

  • Manage the day-to-day operations of the service department, ensuring efficient and effective service delivery
  • Supervise and support technicians in the field, providing assistance with troubleshooting and resolving complex issues
  • Handle dispatching of service calls, ensuring timely response to customer inquiries and requests
  • Manage inventory and supplies, ensuring adequate stock levels for service operations
  • Interact with customers to address inquiries, provide quotes, and ensure high levels of satisfaction
  • Prepare and process proposals, purchase orders, and billing documentation accurately and in a timely manner
  • Oversee maintenance and repair of company vehicles, addressing any issues promptly
  • Lead a team of 5-8 technicians, providing guidance, training, and mentorship as needed

 
REQUIREMENTS:

  • Minimum of 10 years of field experience in HVAC, with a strong understanding of commercial systems
  • Proficiency in communication and phone skills, with the ability to effectively interact with customers and team members
  • Experience using Microsoft Excel and Outlook for documentation and communication purposes
  • Familiarity with service management software, preferably Service Fusion or similar platforms
  • Strong technical knowledge of HVAC systems ranging from 1 ton to 200 tons
  • Leadership skills to motivate and manage a team of technicians effectively
  • Ability to multitask, prioritize tasks, and adapt to changing priorities in a fast-paced environment

**Preferred Qualifications:**

  • Previous experience in a supervisory or managerial role within the HVAC industry
  • Certification or licensure in HVAC-related fields

 
We value individuals who are passionate about providing exceptional service and are committed to continuous improvement. If you meet the qualifications and are ready to take on a challenging and rewarding role as a Service Manager, we encourage you to apply. Join our team and be part of a company dedicated to excellence in HVAC service delivery.
 
req24-00345



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