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HVAC Service Manager

2 months ago

Phoenix, Arizona, United States R.Kries Full time

About R.Kries

R.Kries is a leading provider of commercial and industrial building and maintenance services. Our company specializes in delivering exceptional projects, products, and services to our customers. We take pride in our diverse business units, each offering comprehensive solutions and opportunities for growth and learning across different industries.

Our Business Units

  • RK Mechanical: commercial and industrial plumbing, mechanical, process, and HVAC contracting
  • RK Steel: custom fabrication and manufacturing of structural steel and miscellaneous metals for various industries
  • RK Electrical: commercial and industrial electrical contracting and service
  • RK Water: groundwater dewatering and remediation, facilities water treatment, and custom fabrication
  • RK Service: commercial and industrial building and maintenance services
  • RK Energy: custom fabrication for various industries requiring ASME and modular skidded solutions
  • RK Mission Critical: design and manufacturing for off-site constructed modular solutions

Our Commitment to Excellence

We are committed to delivering exceptional results and exceeding customer expectations. Our commitment to excellence has been recognized with numerous awards for our outstanding performance and contributions, including high rankings in various categories from the Denver Business Journal and ABC's Top Performers by Market.

Our Safety and Wellness Initiatives

We prioritize the safety and wellness of our employees and customers. We adhere to rigorous quality standards and accreditations, including ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. We also offer comprehensive medical plans, generous 401(k) plans, and other benefits to support the well-being of our employees.

About the Role

We are seeking an experienced HVAC Service Manager to join our team. The successful candidate will be responsible for ensuring that the MEP services provided by the Field Services Department meet contract and customer requirements. This includes directing the Service Project Superintendent and Project Coordinator to provide quality and profitable outcomes from Field Services Activities.

Key Responsibilities

  • Ensure that the MEP services provided by the Field Services Department meet contract and customer requirements
  • Direct the Service Project Superintendent and Project Coordinator to provide quality and profitable outcomes from Field Services Activities
  • Assist the Service Project Superintendent and Project Coordinator in reviewing and reporting on project profitability
  • Perform equipment start-up and complete associated documentation
  • Perform quality control inspections on Service Project work
  • Technical trouble-shooting and diagnostics when needed
  • Installation or replacement of equipment and systems as required
  • Support Service Project technicians with scheduled weekend or night work as required by customer
  • Carry out owner training and assist in the training of technicians as required
  • Plan and oversee service field-based activities, ensuring that work is completed safely, on time, within budget, and to the customer's satisfaction
  • Perform unsupervised work coordination activities, including coordination of project personnel, procurement of equipment and material, coordination of subcontractors, coordination with owner, customer, and/or general contractor
  • Assist in pricing and establishing scope of work with Account Managers or Inside Sales when required
  • Complete all work documentation as required by RK Service procedures
  • Assist the Service Project Superintendent in reviewing individual project technicians
  • Guide field staff in properly completing specialized forms required and assist in providing paperwork to the necessary departments
  • Make decisions in a timely manner that is in the best interest of the company
  • Call for inspection when asked or job requires, meet with inspectors, and ensure that the job passes all required inspections
  • Develop lead referrals resulting from project activities for the Sales Department or Inside Sales
  • Guide field staff in the execution of any or all of the tasks listed above
  • Other duties as assigned

Qualifications

  • Indirect supervision
  • Requires the use of advanced techniques and knowledge within his/her function
  • Applies diversified knowledge of applicable principles and practices to a broad variety of assignments
  • Makes decisions independently regarding complexities and methods
  • Supervision and guidance related largely to overall objectives, critical issues, new concepts, and policy matters
  • Liaison to groups within and outside of his/her organization with responsibility to act independently regarding matters pertaining to his/her function
  • College/University graduate with 7 years relevant experience or equivalent combination of skills and experience generally expected for specified technical roles