Bilingual Call Center Agent

4 weeks ago


Centreville, United States Cahaba Medical Care Foundation Full time $13 - $15
Job DescriptionJob Description

Cahaba Medical Care Foundation

Position: Call Center Agent

Reports to: Call Center Manager

Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits. Responsibilities include collecting demographic and insurance information and collecting clinical information in response to scheduling questions. Representative will explain any patient preparation requirements and coordinate with clinics regarding protocols and modifications to scheduling

protocols. Representative may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department

able to answer their question.


Responsibilities and Duties / Essential Functions:

● Prompt, regular attendance at the office

● Communicates daily with the Call Center Manager.

● Answer incoming calls within an acceptable timeframe and greet the caller in a friendly manner.

● Accurately coordinate and schedule ambulatory outpatient visits for assigned location(s) or types of care.

● Manage appointment reminders and make outbound pre-visit calls as needed. ● Reschedule and cancel appointments as required.

● Collect minimum data set and ensure it is accurately recorded in EHR ● Verify insurance and communicate any patient liabilities

● Provide concise and accurate information on next steps for care, and make it readily available when patient needs to reference it

● Answer patient questions and navigate callers to appropriate team for problem resolution or additional support when required


Requirements:

● Previous call center experience

● Strong computer skills

● Strong writing, typing and documentation

● Previous experience with electronic health record

● Excellent organizational skills

● Ability to listen and document simultaneously

● Ability to utilize call center telephone system

● Ability to multi-task

● Ability to work both independently and as part of a team is required.


  • Call Center Agent

    3 months ago


    Centreville, United States Cahaba Medical Care Foundation Full time

    Job DescriptionJob DescriptionCahaba Medical Care FoundationPosition: Call Center AgentReports to: Call Center ManagerLevel of Supervision:Purpose:Service Center agent will be responsible to accurately coordinate, schedule and completeregistration for ambulatory outpatient visits.Responsibilities include collecting demographic and insurance information and...


  • Centreville, United States Andrew Elliott - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you ready to join a dynamic team that makes waves in insurance since 2018? Look no further! Our agency is expanding, and were seeking passionate individuals to join us on our journey. With an office in VA - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part...


  • Centreville, United States The Redux Group Full time

    Job DescriptionJob DescriptionAre you determined to help buyers find the home of their dreams? We’re looking for a knowledgeable and enthusiastic buyer’s agent to join our team. You’ll act as the buyer’s main point of contact from the first message to the final sale and ensure they have a positive experience with us. If you’re looking for a...


  • Centreville, Alabama, United States Cahaba Medical Care Foundation Full time

    Job OverviewCompany: Cahaba Medical Care FoundationPosition: Customer Service RepresentativeReports to: Customer Service ManagerObjective: The Customer Service Representative will be tasked with efficiently coordinating, scheduling, and completing registrations for outpatient visits. Key responsibilities include gathering demographic and insurance details,...


  • Centreville, Virginia, United States Carfax, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Quality Assurance team at Carfax, Inc. As a key member of our team, you will play a critical role in ensuring that our customer service standards are met and exceeded.Key ResponsibilitiesQuality Check and Audit: Perform thorough quality checks and audits of inbound and...


  • Centreville, Virginia, United States Solvarus Full time

    Exciting Opportunity in the Government SectorAre you looking for a chance to make a significant contribution in the government sector? Envision a role that perfectly aligns with your unique combination of skills in development, engineering, and communication. This is your opportunity to apply innovative thinking at a consulting advisory services...


  • Centreville, Virginia, United States Solvarus Full time

    Engaging Role in the National Security SectorAre you looking for an opportunity to make a significant contribution in the national security sector? Picture yourself in a position that perfectly aligns with your expertise in engineering, development, and communication. This is your chance to bring forth innovative solutions at a consulting firm dedicated to...

  • Receptionist

    2 weeks ago


    Centreville, United States Cahaba Medical Care Full time

    Receptionist Reports to Office Manager Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited...

  • Receptionist

    3 months ago


    Centreville, United States Cahaba Medical Care Foundation Full time

    Job DescriptionJob DescriptionReceptionistReports to Office ManagerBackground: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint...


  • Centreville, Virginia, United States Emcor Inc Full time

    Position Title: Construction Safety Officer (On-Site)Location: Not SpecifiedReports to: Director of Risk ManagementEmployment Status: Full-Time / ExemptWork Schedule: Standard business hours, Monday to Friday.ABOUT EMCOR:EMCOR Group, Inc. is a premier provider of mechanical and electrical construction and facilities services.Our extensive experience...


  • Centreville, Virginia, United States Fairfax Radiology Centers, LLC Full time

    Position OverviewThis is a full-time, benefits-eligible role for a Mammography Specialist at our Breast Center. The successful candidate will have the opportunity to work 10-hour shifts or 9-hour shifts during weekdays. Training is available for the right candidate or recent graduate.There are no weekend, on-call, or holiday shifts required. On-site parking...

  • Therapist

    2 months ago


    Centreville, United States Corsica River Mental Health Services, Inc. Full time

    Job Type Full-time, Part-time, Contract Description Here at Corsica River Mental Health Services, we pride ourselves on our abilities to provide compassionate care and support to clients living with behavioral health needs. Our mission is to provide caring, effective, and highly accessible assessment and treatment to all mid-shore residents. We envision that...

  • Primary Care Physician

    3 months ago


    Centreville, United States University of Maryland Medical System Full time

    Job Description UM Shore Medical Group at Easton , a member of the  University of Maryland Medical System  (UMMS), is seeking  full-time BE/BC Family Medicine or Internal Medicine Physician  to join a well - established Primary Care Practice in Centreville, Md.  100%  outpatient responsibilities Adult patient population. Opportunity to...


  • Centreville, Virginia, United States University of Maryland Medical System Full time

    Job OpportunityUM Shore Medical Group at Easton, a member of the University of Maryland Medical System (UMMS), is seeking a full-time Family Medicine or Internal Medicine Physician to join a well-established Primary Care Practice in Centreville, Maryland.Key Responsibilities:100% outpatient responsibilitiesAdult patient populationOpportunity to manage and...

  • Mammography Tech

    4 weeks ago


    Centreville, United States Fairfax Radiology Centers, LLC Full time

    Job DescriptionJob DescriptionThis is a full-time, benefitted position for a Mammography Tech at our Breast Center in Centreville, Virginia. You will have the opportunity to work 10-hour shifts, Monday, Tuesday, Thursday and Friday 7:00 AM – 5:30 PM or to work 9-hour shifts on those days. Willing to train the right candidate/new graduate.There are no...

  • Personal Banker

    2 days ago


    Centreville, Virginia, United States Citigroup Inc Full time

    Job SummaryThe Personal Banker - SAFE Act Specialist is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer...


  • Centreville, Virginia, United States CARFAX Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Quality Assurance team at CARFAX. As a key member of our team, you will play a critical role in ensuring that our customer service standards are met and exceeded.Key ResponsibilitiesPerform quality checks and audits of customer interactions to ensure compliance with our...

  • Primary Care Physician

    3 months ago


    Centreville, United States UMMS ProvidersPhysicians Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the...


  • Centreville, Virginia, United States CARFAX Full time

    About the RoleAt CARFAX, we're seeking a highly skilled Customer Experience Specialist to join our Quality Assurance team. As a key member of our organization, you will play a vital role in ensuring exceptional customer experiences across various areas of our business.Key ResponsibilitiesPerform quality checks and audits of customer interactions to ensure...


  • Centreville, United States Food Lion Full time

    Address: USA-MD-Centreville-2466 Centreville Rd Store Code: Store 02522 Front End (7232724) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...