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Field Service Representative

4 months ago

Melville, United States Executive Alliance Full time
Job DescriptionJob Description

Our client is a 70 year old international company with an extensive line of systems and instruments for measurement and analysis in medical diagnostics, R&D, clinical testing, and other areas. The are currently seeking a Field Service Representative to manage a Long Island Territory. If you are looking for a REAL career opportunity and not just a job, this could be the opportunity for you.

They offer:

  • Base salary ranging $70-95k (depending on experience)
  • 100% remote office
  • Company car and gas card
  • A truly AMAZING benefits package that starts day-1 Including matching 401k, top medical, dental, vision (company pays large percentage of premiums), Co. paid life insurance, LTD, STD and generous PTO
  • Great opportunity for career growth


The FSR will go to client locations and provide on-site service, maintenance, and training of medical instruments.

Function of Role:

  • Travel to customer sites - install, repair, or perform preventive maintenance on medical lab equipment.
  • Conduct troubleshooting both on the phone and via site visits.
  • Periodically assist in training other technicians on specific equipment.
  • Install lab equipment and train lab staff. Perform regularly scheduled preventive maintenance. Test and calibrate analyzers and other equipment used in quality control.
  • Prepare service reports, logs and expense reports.
  • Keep management informed of service results, customer issues, and updates to customer lab policies or practices that could be beneficial to operations.
  • Provide top-notch customer service and promote medical laboratory science benefits and/or additional services.
  • Monitor, organize, and maintain parts inventory to keep in stock


  • Associates degree or technical school certification
  • 2+ years of experience working with analyzer equipment, medical instrumentation, electronics, or meters preferred
  • Must love to “Take things apart and put them back together”
  • Strong communication skills and a team player
  • Hematology and chemistry experience preferred
  • Medical Technologist (MT) a plus
  • Some training experience preferred

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Company DescriptionGLOBAL stable instrument manufacturer used by multiple different industries.Company DescriptionGLOBAL stable instrument manufacturer used by multiple different industries.