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Social Worker Case Manager
2 months ago
We are adding a Resettlement Caseworker to our organization
You will be responsible for guiding newly arrived Afghan refugees and other qualifying immigrants through the initial resettlement period, which focuses on creating stability, developing self-sufficiency plans through a realistic and strengths-based approach, and actively providing appropriate services, enrollments, and referrals based on client need, strengths, and goals.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assess participant needs, strengths, and goals and then establish comprehensive action plans with short and long-term goals
- Provide necessary support for participants during the active enrollment period (~90 days). Support includes, but is not limited to:
- Completing pre-arrival preparations, such as locating and securing suitable housing, purchasing housing essentials, furniture and basic food supplies, setting up utilities, etc, in accordance with R&P Cooperative agreement and in collaboration with the Housing Specialist,
- Conduct regular, re-occurring meetings, including multiple home visits, with clients to ensure progress on goals and to provide appropriate connections to resources, including transportation assistance, childcare, and education programs
- Scheduling and ensuring successful appointments with Social Security, Department of Human Assistance, employment service providers, and any other required or beneficial public service
- Organizing and completing school enrollment for all school-aged children
- Planning and/or providing Cultural Orientation and related assessments
- Providing and arranging transportation as needed to required appointments
- Connecting participants to English Language Training, Employment Service providers, and other financial, medical, vocational, and community resources in compliance with program guidelines
- Document participant services and activities thoroughly and in a timely manner in accordance with program and World Relief Sacramento requirements
- Maintain accurate, timely, and compliant casefiles
- Update and maintain client information in protected, online databases (Dynamics, Teams, etc.)
- Participate in on-going training to improve service delivery and ensure compliance
- Review and regularly present the status and progress of each case to supervisor and/or manager
- Attend meetings as instructed by supervisor
- Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES:
- Alignment with WRS core values of serve, drive, care
- Demonstrated success working and communicating effectively in a multi-cultural environment
- Familiarity with Sacramento area social service providers strongly preferred
- Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters
- Strong command of Microsoft Office applications
- Proven ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms
- Ability to work as part of a team and support program-specific volunteers and interns
- Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment;
- Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
- Highly self-motivated and comfortable working independently towards case-specific, department, and office-wide goals
