![Green Echo](https://media.trabajo.org/img/noimg.jpg)
Information Technology Support Specialist
4 weeks ago
Responsibilities:
- Responding to incoming calls and emails from distributors in a timely and professional manner
- Troubleshooting technical issues and providing technical support to distributors
- Escalating complex issues to senior team members when necessary
- Utilizing Freshservice to track, document, and resolve issues
- Maintaining accurate records of customer interactions and transactions
- Identifying and escalating trends and patterns in customer issues to improve processes
- Providing exceptional customer service and ensuring customer satisfaction
- Participating in team meetings and trainings to enhance technical knowledge and skills
- Bachelor's degree in a related field or an Associate's degree with relevant work experience
- Exceptional customer service and communication skills
- Ability to troubleshoot technical issues and provide technical support
- Familiarity with ticketing systems and chat queues
- Ability to learn and adapt to new technologies and software quickly
- Certifications such as A+, Network+, and Security+ are helpful but not required
- Ability to complete 6 weeks of training
- Ability to work independently and as part of a team
- Ability to multitask and prioritize in a fast-paced environment
-
Information Technology Support Specialist
2 weeks ago
Waco, United States Green Echo Full timeOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be...
-
Information Technology Support Specialist
4 weeks ago
Waco, United States Green Echo Full timeJob DescriptionJob DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing...
-
Information Technology Support Specialist
3 weeks ago
Waco, United States Green Echo Full timeOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be...
-
Information Technology Support Specialist
3 weeks ago
Waco, United States Green Echo Full timeJob DescriptionJob DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing...
-
Information Technology Support Specialist
3 weeks ago
Waco, United States Green Echo Full timeJob DescriptionJob DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing...
-
Information Technology Support Technician
1 month ago
Waco, United States Apex Systems Full timeDESCRIPTION OF SERVICES: (Required) The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures....
-
Information Technology Support Technician
3 weeks ago
Waco, United States Apex Systems Full timeDESCRIPTION OF SERVICES: (Required) The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures....
-
Technology Specialist I
7 days ago
Waco, United States Education Service Center Region 12 Full timeThe Technology Specialist I role is to support the vision, mission, and strategic priorities of ESC Region 12, ensuring the optimal functioning of conference rooms and providing exceptional end-user support. This role is integral to the smooth operation of meetings and events, as well as assisting users with technology-related issues to facilitate their...
-
Information Technology
2 weeks ago
Waco, United States MAGNOLIA PERSONNEL GROUP Full timeIT TECHNICIAN | JOB DESCRIPTION SUMMARY At Magnolia, the IT Technician is responsible for providing an initial point of contact for all Magnolia staff to assist with and resolve problems relating to computer and communications-related services. This position is responsible for phone support, technology problem evaluation, and the distribution of...
-
Software Support Specialist
4 weeks ago
Waco, United States Axiscare Full timeJob DescriptionJob DescriptionAxisCare is an amazing place to work! The culture at AxisCare is congruent with our Company Values:We Treat Others WellWe are Driven Towards Excellenceand we Embrace and Champion Growth.We cultivate a positive work environment, provide great benefits, and offer many opportunities for upward mobility within a growing industry.We...
-
Software Support Specialist
3 weeks ago
Waco, United States Axiscare Full timeJob DescriptionJob DescriptionAxisCare is an amazing place to work! The culture at AxisCare is congruent with our Company Values:We Treat Others WellWe are Driven Towards Excellenceand we Embrace and Champion Growth.We cultivate a positive work environment, provide great benefits, and offer many opportunities for upward mobility within a growing industry.We...
-
Supporting Documentation Specialist
3 weeks ago
Waco, United States URS Medical Inc Full timeURS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child . As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to...
-
Peer Support Specialist 749
2 weeks ago
Waco, United States Heart of Texas Region MHMR Center Full timeUnder the immediate supervision of Youth Crisis Outreach Team Program Director, provides Peer Support Specialist work. Work involves providing information to clients in crisis, as well as providing emotional support, experienced guidance, and problem-solving assistance in an effort to strengthen the client’s recovery. EXAMPLES OF WORK PERFORMED: Per...
-
IT Support Specialist
3 weeks ago
Waco, United States F2Onsite Full timeJob DescriptionJob DescriptionDesktop Support Technician for a 6 month+ project in Waco, TX. Tech should have heavy experience with IMAC activity, troubleshooting, ticketing systems, imaging, etc and be comfortable in a fast paced environment.Desktop Support TechnicianJob SummaryDesktop Support Technician is an intermediate position that performs tasks...
-
Peer Support Specialist 749
4 weeks ago
Waco, United States Heart of Texas Behavioral Heath Network (Previously known as Heart if Texas MHMR) Full timeUnder the immediate supervision of Youth Crisis Outreach Team Program Director, provides Peer Support Specialist work. Work involves providing information to clients in crisis, as well as providing emotional support, experienced guidance, and problem-solving assistance in an effort to strengthen the client’s recovery. EXAMPLES OF WORK PERFORMED: Per...
-
Peer Support Specialist 749
3 weeks ago
Waco, United States Heart of Texas Behavioral Heath Network (Previously known as Heart if Texas MHMR) Full timeUnder the immediate supervision of Youth Crisis Outreach Team Program Director, provides Peer Support Specialist work. Work involves providing information to clients in crisis, as well as providing emotional support, experienced guidance, and problem-solving assistance in an effort to strengthen the client’s recovery. EXAMPLES OF WORK PERFORMED: Per...
-
Supporting Documentation Specialist
3 weeks ago
Waco, United States Pediatric Home Service, Inc. Full timeURS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child . As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to...
-
Supporting Documentation Specialist
4 weeks ago
Waco, United States URS Medical Inc Full timeURS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to...
-
Software Support Specialist
4 weeks ago
Waco, United States Axis Care Full timeAxisCare is an amazing place to work! The culture at AxisCare is congruent with our Company Values: We Treat Others Well We are Driven Towards Excellence and we Embrace and Champion Growth. We cultivate a positive work environment, provide great benefits, and offer many opportunities for upward mobility within a growing industry. We are seeking individuals...
-
Software Support Specialist
3 weeks ago
Waco, United States Axis Care Full timeAxisCare is an amazing place to work! The culture at AxisCare is congruent with our Company Values: We Treat Others Well We are Driven Towards Excellence and we Embrace and Champion Growth. We cultivate a positive work environment, provide great benefits, and offer many opportunities for upward mobility within a growing industry. We are seeking individuals...