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Accounts Receivable
3 months ago
Job Overview: We are seeking a detail-oriented and customer-focused individual to join our team as an Accounts Receivable – Customer Service Representative. The ideal candidate will have a strong background in accounting and customer service, with excellent phone skills and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Manage and process incoming payments in compliance with financial policies and procedures.
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data.
- Reconcile the accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Generate and send out invoices, statements, and account summaries to customers.
- Monitor accounts to identify outstanding debts and take necessary actions to ensure timely collection.
- Handle customer inquiries and resolve billing issues promptly and professionally via phone and email.
- Maintain accurate and up-to-date customer records in the accounting system.
- Assist with month-end closing activities related to accounts receivable.
- Collaborate with the accounting team to develop and implement effective collection strategies.
- Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction.
Requirements:
- Proven accounting experience, preferably in accounts receivable.
- Strong customer service experience with a focus on building and maintaining positive relationships.
- Excellent phone skills with the ability to handle a high volume of calls efficiently.
- Proficiency in accounting software and MS Office, especially Excel.
- Strong attention to detail and accuracy in financial transactions.
- Excellent organizational and time management skills.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Problem-solving skills and the ability to handle difficult situations with professionalism.
- High school diploma or equivalent; additional education in accounting or finance is a plus.