Office Support Specialist

3 days ago

Glendale, United States Beam Diamond LLC Full time
Job DescriptionJob Description

JOB TITLE: OFFICE SUPPORT SPECIALIST

FLSA STATUS: NON-EXEMPT - 23.00 - 30.00/HOUR

SCHEDULED HOURS: AS NEEDED

 

MAJOR FUNCTION: Responsible for coordinating a full range of office activities, specialized clerical support, and projects, assisting in planning, organizing, implementing, and accomplishing department day-to-day functions and goals.

 

POSITION RESPONSIBILITIES:

  • Provide support to our customers in a variety of ways: answer incoming calls and diligently relay messages to manager, send correspondence in a friendly, professional, and knowledgeable manner.
  • Provide exceptional customer service when completing quote and order processing.
  • Preparation and management of all memos, including account outreach for memo reconciliation.
  • Responsible for bookkeeping functions including managing accounts receivables and invoicing.
  • Manage inventory control processes (e.g. daily/weekly/monthly counts and stock movements) to ensure accuracy.
  • Manage supply inventory including replenishment needs, order process, and optimal storage organization.
  • Perform all aspects of the fulfillment process; including, but not limited to: picking, packing, labeling, and shipment of product.
  • Oversee the inbound/outbound delivery of mail and packages.
  • Quality control incoming and outgoing shipments to ensure completeness and accuracy.
  • Delivering items (local area only) to businesses in a safe, timely manner.
  • Acts as a liaison and manages the relationship with CRM.
  • Acts as a liaison and manages the relationship with the app.

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:

  • A solution-oriented personality with the desire to create a positive resolution which supports the business and customers' needs.
  • Must have exceptional attention to detail.
  • Strong organizational and time management skills, and ability to prioritize
  • Must be a self-starter and driven.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and analytical abilities.
  • Must be proficient with Microsoft Office suite.
  • Must have a clean driving record.

 

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