Office Support Associate

3 weeks ago


Glendale, United States BEAM DIAMONDS Full time
Job DescriptionJob Description

                                                                                  OFFICE SUPPORT ASSOCIATE


FLSA STATUS: NON-EXEMPT - WAGES - $25.00/hour - $30.00/ hour
SCHEDULED HOURS: 8:00-a.m. to 4:30 p.m.  - MONDAY THROUGH FRIDAY 

IN OFFICE - GLENDALE, CALIFORNIA - MUST HAVE RELIABLE TRANSPORTATION.

MAJOR FUNCTION: 
Responsible for coordinating a full range of office activities, specialized clerical support, and projects, assisting in planning, organizing, implementing, and accomplishing department day-to-day functions and goals.

POSITION RESPONSIBILITIES:
•    Provide support to our customers in a variety of ways: answer incoming calls and diligently relay messages to manager, send correspondence in a friendly, professional, and knowledgeable manner.
•    Provide exceptional customer service when completing quote and order processing.
•    Preparation and management of all memos, including account outreach for memo reconciliation.
•    Responsible for bookkeeping functions including managing accounts receivables and invoicing. 
•    Manage inventory control processes (e.g. daily/weekly/monthly counts and stock movements) to ensure accuracy.
•    Manage supply inventory including replenishment needs, order process, and optimal storage organization.
•    Perform all aspects of the fulfillment process; including, but not limited to: picking, packing, labeling, and shipment of product.
•    Oversee the inbound/outbound delivery of mail and packages.
•    Quality control incoming and outgoing shipments to ensure completeness and accuracy.
•    Delivering items (local area only) to businesses in a safe, timely manner.
•    Acts as a liaison and manages the relationship with CRM. 
•    Acts as a liaison and manages the relationship with the app. 

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES:
•    A solution-oriented personality with the desire to create a positive resolution which supports the business and customers' needs.
•    Must have exceptional attention to detail.
•    Strong organizational and time management skills, and ability to prioritize
•    Must be a self-starter and driven.
•    Excellent communication and interpersonal skills.
•    Strong problem-solving skills and analytical abilities.
•    Must be proficient with Microsoft Office suite.
•    Must have a clean driving record.


EDUCATION & EXPERIENCE
•    High School Diploma or GED
•    2-5 years of work experience in an administrative/office management role.
 

Company DescriptionOur team has over 75 years of combined experience working with both natural and lab-created diamonds. Working extensively with retailers in the jewelry industry, we know both the challenges and solutions that are important to them. Our approach is highly collaborative, and we will work together with you to deliver on your needs. We elevate every diamond with the quality of our service. From selecting, to ordering, to delivery, our team of experts is here to find the perfect diamond for any pieceCompany DescriptionOur team has over 75 years of combined experience working with both natural and lab-created diamonds. Working extensively with retailers in the jewelry industry, we know both the challenges and solutions that are important to them. Our approach is highly collaborative, and we will work together with you to deliver on your needs. We elevate every diamond with the quality of our service. From selecting, to ordering, to delivery, our team of experts is here to find the perfect diamond for any piece

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