Dispatcher and Work Order Manager
4 weeks ago
Help Wanted: Dispatcher and Work Order Manager
Company: Academy Service Group
Location: Hackensack NJ
About Us: At ASG we’re passionate about delivering top-notch service to our clients. We’re seeking a Dispatcher and Work Order Manager who thrives in a dynamic environment. If you’re organized, tech-savvy, and have experience in the trades, this role might be perfect for you
Responsibilities:
Dispatch Management: Coordinate work orders for plumbing and building maintenance projects. Ensure timely dispatch to subcontractors.
Quality Assurance: Hold subcontractors accountable to our company standards. Monitor their performance and address any deviations.
Trade Expertise: Familiarity with electrical, plumbing, and handyman repairs is a plus.
Communication: Maintain clear communication channels with subcontractors, clients, and internal teams.
Computer Savvy: Handle administrative tasks, including work order documentation, using our systems.
Phone Wizardry: Efficiently manage phone calls related to work orders and client inquiries.
Organizational Ninja: Juggle multiple tasks, prioritize, and follow up diligently.
Business Mindset: Run your own mini-operation within our larger business framework.
Experience: Minimum of 2 years in dispatching, customer service, or work order management.
Trade Knowledge: Understanding of plumbing, electrical, and general building maintenance.
Tech Skills: Proficiency in using computers, software, and communication tools.
Problem-Solving: Quick thinking and adaptability in a fast-paced environment.
Attention to Detail: Accurate record-keeping and documentation.
Team Player: Collaborate with project managers, field teams, and clients.
Benefits:
Competitive salary
Health and dental insurance
Professional development opportunities
How to Apply: Interested candidates should submit their resume and a brief cover letter to Mrose@vpssinc.com Please include “Dispatcher and Work Order Manager” in the subject line.
Join our team and make a difference Apply today at Company Website.
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