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Lead Office Services Associate
4 months ago
Job Summary:
Forrest Solutions, a leading provider of onsite outsourced solutions, is seeking a highly experienced Lead Print/Mail Office Service Associate to oversee the efficient operation of office services, mail, and reprographics functions. The ideal candidate will have prior supervisory experience and a strong commitment to delivering exceptional client service. Flexibility with schedule and willingness to work overtime are essential for this role.
Job Responsibilities:
- Manage day-to-day Service Center operations at the home location and regional offices, ensuring 100% client satisfaction.
- Supervise, schedule, and delegate tasks to onsite staff, maintaining workflow efficiency.
- Assess employee performance, provide feedback, and identify areas for improvement.
- Ensure business goals, deadlines, and performance standards are consistently met.
- Train and onboard new hires, ensuring they understand their roles and responsibilities.
- Set goals for staff and align their work with the company's plans and vision.
- Recommend and implement improvements based on performance evaluations.
- Report performance records and evaluations to senior management.
Job Requirements:
- High school diploma or equivalent; college degree preferred.
- Prior supervisory experience in a corporate office environment.
- Ability to provide direction and corrective action to staff as needed.
- Skilled in motivating staff and fostering a cohesive team environment.
- Proficiency with various hardware platforms including PC's, scanners, printers, and MFD's.
Forrest Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Company DescriptionForrest Solutions has been a privately owned company for 47 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Company DescriptionForrest Solutions has been a privately owned company for 47 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.