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Data Center Technician

2 months ago

Vienna, United States ALTA IT Services Full time
Job DescriptionJob Description

Hi, I hope this email finds you well My name is Julianna Spicer with ALTA IT Services. We have an opening for a Data Center Technician role with one of our top clients. If this position interests you, please reply and I will reach out to you

Data Center Technician
 
Location: Vienna, VA
Pay Rate: Open, Negotiable (Salary, Hourly and C2C options available)
Hours will vary, but you should be flexible to work all shifts: 4x10 Shifts Sunday through Wednesday and Wednesday through Saturday; 4:30AM – 3PM is one shift. Another shift is 3PM – 11:30AM – 10PM. Another shift is 8PM – 6:30AM.
 
Requirements
• Basic Data Center / IT Operations experience
• Software & Hardware tools utilized to perform day to day Data Center functions 
• Knowledge of LAN/WAN topologies, protocols, and standards
• Must exhibit excellent communication and grammatical skills
• Demonstrated analytical and problem solving skills 
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Ability to work independently and as part of a team
• Ability to work under pressure (urgent problems, deadlines, changing priorities)
• Familiar with network cabling (types, distance limitations, testing, connectors, handling)
• Familiar with electrical & optical transceivers (SFP+, QSFP+, DAC, CFP2, DWDM)
• Familiar with server hardware and components
• Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.
• Familiar with datacenter design in relation to heat dissipation and air flow
• Meticulous and obsessive about organized cabling
• Detail oriented and organized
Desired
• CCNA or CCNP certifications
• Experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches
• Experience in presenting technical solutions and/or recommendations
• Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
• Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
• Advanced skill in diagnosing and troubleshooting issues
• Advanced research, analytical, and problem solving skills
• Respond to alerts and alarms, identify and correct problems
• Utilize multiple monitoring applications to ensure optimal system performance – like HP BSM and SolarWinds
• Create and work on tickets in an IT Service Management application for customers and escalate issues as needed
• Troubleshoot and escalate incidents and problems
• Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria 
• Provide status reports on active or resolved issues
• Follows established policies, procedures and guidelines
• Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations
• Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure
• Data Center staging, deployment, and logistics/asset management support 
• Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)
• Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)
• Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting
• Site builds & refreshes, while meeting current quality standards
• Installation and running of data cables during the installation of new equipment
• Work with others to update and document procedures
• Write, and maintain, detailed site reference documentation
• Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions
• Lift equipment weighing 50 lbs.
• Perform other tasks or duties as assigned or based on need