Benefits Customer Service Representative

3 weeks ago


Bloomington, United States A-Line Staffing Solutions Full time
Job DescriptionJob Description

A-Line Staffing is now hiring a Call Center Representative near the Bloomington, MN area with a major consulting company The Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Call Center Representative position, please contact Mitch at mtrubitt@alinestaffing.com

Call Center Representative Compensation

  • The pay for this position is $18/hr | $18.75/hr for Bilingual
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Call Center Representative Highlights

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • Shift information: M-F between the hours of 7am - 7pm (8 hour shift).
    • During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training and during our off season your hours may fluctuate between 32 to 40 hours depending on client need.
  • Onsite for day 1, then remote

Call Center Representative Responsibilities

  • Help our client members through the enrollment process, and when making updates to their health care and/or pension plans.
  • Start out on one client, and with time will be cross trained to provide assistance on multiple clients
  • Spend your day either on the phone, or providing assistance through webchat conversations and email
  • Quickly build rapport and respond to customers via phone, email, and instant message
  • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
  • Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
  • Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member
  • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
  • Maintain and document complete and accurate call and case notes in a professional manner
  • Perform other duties as assigned

Call Center Representative Requirements

  • High school diploma or equivalent experience
  • Customer Service experience
  • Attendance is mandatory for the first 90 days

Call Center Representative Preferred Qualifications

  • Phone work experience

If you think this Call Center Representative position is a good fit for you, please reach out to me - feel free to e-mail or apply to this posting



  • Bloomington, United States A-line Staffing Solutions Full time

    As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to...


  • Bloomington, United States Chestnut Health Systems Full time

    Greet patients and visitors. Gather demographic, financial, and insurance information in person or by telephone. Schedule appointments. Check patients in and out for appointments. Ensure that patients' electronic medical records are up-to-date and in Customer Service Representative, Customer Service, Representative, Retail, Healthcare


  • Bloomington, United States Farmers Insurance - Carrie Joos Agency Full time

    Job DescriptionJob DescriptionCarrie Joos Farmers Insurance Agency is hiring a Customer Service Representative.Our insurance agency is in Bloomington Illinois, and we are up to big things! We provide Auto, Home, Business and Life insurance to help protect our clients and their assets. Come be a part of our winning and competitive culture!Qualifications for...


  • Bloomington, United States Pulse Final Mile Full time

    Job DescriptionJob DescriptionWe are looking for a customer service representative to assist with communication between our client, their customers, and our contracted delivery teams. The ideal candidate will have a positive attitude, professional communication skills, and the ability to multi-task throughout the day.ResponsibilitiesManage incoming calls...


  • Bloomington, United States A-line Staffing Solutions Full time

    A-Line Staffing is now hiring remote Benefit and Pension Enrollment Representatives in Bloomington, MN. This is full time / 40+ hours per week. MUST BE LOCAL in a 1-hour drive of the office for orientation day 1. START: 8/19/2024 This position is a W2 contract assignment with potential to hire on permanently based upon attendance, performance, and business...


  • Bloomington, United States Vireo Health LLC Full time

    ** Vireo Health Inc.** ** Customer Service Representative** Bloomington, MN 55437 Here at Vireo Health, Inc. (Vireo) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer...


  • Bloomington, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionContemporary Staffing Solutions (CSS) is looking for a Benefit Customer Service Representative to join our client in Bloomington, MN! This role offers onsite, hybrid, and remote work options, but candidates must be based in the Bloomington area. As a Benefit Customer Service Representative, you will have the rewarding...


  • Bloomington, United States Domino's Pizza LLC Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives to join their team at the store located at: 2504 East 3rd Street, Bloomington, IN, 47401 Part time, permanent positions are available! We are hiring multiple people for this role! We are searching for qualified Customer Service Reps with personality and people skills. We're...


  • Bloomington, United States Sun Technologies Full time

    Job Title : Customer Service Representative Required Skills : Typing: 35-40WPM and 2-3 years? experience with all Microsoft Office suite i.e. Excel, word, Power point etc. Location : Bloomington,Indiana **Job Description** * Handling patients, referral sources, and administrative department inquires * Communicating with insurance companies and/or prior...


  • Bloomington, United States Indiana Farm Bureau Full time

    Customer Service Representative Bloomington , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the...


  • Bloomington, United States Riverside Personnel Services, Inc. Full time

    Job DescriptionJob DescriptionPosition Type: Full-Time, Temp-To-HireDescription: Bloomington company is seeking an experience Customer Service Representative to join their team! Position will be responsible for welcoming and answering all incoming calls and routing all calls to the appropriate parties, greeting visitors, assisting customers looking for the...


  • Bloomington, United States Arlington Heights Veterinary Hospital Full time $10 - $15

    Arlington Heights Veterinary Hospital, located in Bloomington, IN is a veterinary hospital that puts your animals’ needs first and foremost.  For over 5 decades we have aimed to perform the best possible medicine and are always striving to save the 10%;  Saving the lives of the animals that only the best veterinarian can save. We have a philosophy that...


  • Bloomington, United States Hazen Insurance Agency LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matching Hazen Insurance Agency LLC is a locally-owned and operated insurance agency committed to providing personalized service and tailored insurance solutions to our clients. With a focus on building long-lasting relationships, we strive to exceed customer expectations and ensure their peace of mind by...


  • Bloomington, United States Crown Equipment Full time

    ** Service Customer Care Representative / Dispatcher** Location: Bloomington, IL, US, 61704 **Company Description:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global...


  • Bloomington, United States FastSigns Full time

    Position also known as: Visual Communications Specialist, Inside Sales Are you a highly motivated and talented sales professional? Are you looking for an inside sales career with an established and fast-growing company? If so, we're looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. If you are...


  • Bloomington, United States FastSigns Full time

    Position also known as: Visual Communications Specialist, Inside Sales Are you a highly motivated and talented sales professional? Are you looking for an inside sales career with an established and fast-growing company? If so, we're looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. If you are...


  • Bloomington, United States Proveli Full time

    Job description Our fast-growing Sales, Manufacturing, and Distribution center is looking for a result driven Customer Service Advisor to join our team as a key member. We are a multi-brand company with high aspirations and high expectations. If you are looking to make a difference in the workplace and for the people that you serve, look no...


  • Bloomington, United States Richmond Marketing Partners Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job SummaryWe are seeking a Customer Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...


  • Bloomington, United States Richmond Marketing Partners Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job SummaryWe are seeking a Customer Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...


  • Bloomington, United States Richmond Marketing Inc Full time

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service...