Customer Service Representative

6 months ago


Bloomington, United States FastSigns Full time
Position also known as: Visual Communications Specialist, Inside Sales

Are you a highly motivated and talented sales professional? Are you looking for an inside sales career with an established and fast-growing company? If so, we're looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. If you are looking for a rewarding career in sales, not just another job, then come join our team as a Customer Service Representative (CSR)

Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for all sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-in, email, and telephone customers. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

RESPONSIBILITIES

  • Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
  • Follows up on new leads and referrals resulting from telephone, marketing, and email activity
  • Demonstrates the ability to carry on a business conversation with customers
  • Prepares estimates and establishes/maintains estimate follow-up procedures
  • Communicates with customers on order status and changes in the production schedule
  • Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
  • Helps as needed with reports, close-out, invoices, and required paperwork
  • Identifies and resolves customer satisfaction issues
  • Establishes and maintains effective team relationships with all support departments
  • Follows all company policies, procedures, and business ethics codes
QUALIFICATIONS
  • High school diploma or GED required
  • At least three years in retail or inside sales with excellent customer service experience
  • Proven record of consistently hitting/exceeding sales targets or quotas
  • Able to perform cold calls to secure new business for the center
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills
BENEFITS
  • Paid sick days
  • Paid holidays (7)
  • Paid vacation


Compensation: $13.00 - $16.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

  • Bloomington, United States Pirate Staffing Corp Full time

    Good Customer Service Skills Sales calls Answering multi-phone lines Assisting applicants Marketing and telemarketing calls Following up with customers by email Filling Orders Assisting with payroll Comfortable using computers for Microsoft, Excel, a Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Bloomington, Illinois, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, handling phone calls, taking...


  • Bloomington, Illinois, United States State Farm Insurance Full time

    Customer Service Representative Job SummaryAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Assist...


  • Bloomington, Indiana, United States Gilligan Company LLC Full time

    Customer Service Representative Job Description:Gilligan Company LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our Dunkin' Crew. As a Customer Service Representative, you will be the face of our company, interacting with customers daily and providing them with an exceptional experience.As a key member of our...


  • Bloomington, Illinois, United States John Marshall Bank Full time

    At John Marshall Bank, we are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will possess excellent communication skills, a strong understanding of banking products and services, and the ability to build lasting relationships with our customers.The primary responsibilities of this...


  • Bloomington, Illinois, United States Farmers Insurance - Carrie Joos Agency Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and organized Customer Service Representative to join our team at Farmers Insurance - Carrie Joos Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...


  • Bloomington, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Customer Service Representative at Walmart, you will play a vital role in ensuring our customers have a positive experience in our stores. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience. Your primary responsibility will be to provide exceptional customer service,...


  • Bloomington, United States COUNTRY Financial Full time

    Key Responsibilities:As a Member Development Representative at COUNTRY Financial, you will provide exceptional customer service and support to our members. Your primary focus will be on assisting members with their credit union accounts, ensuring their satisfaction with our products and services.Key Skills:Provide phone, electronic, and personal assistance...


  • Bloomington, Illinois, United States Walgreens Full time

    Job Description:At Walgreens, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store satisfied and eager to return. You will be the face of our company, and your excellent...


  • Bloomington, Indiana, United States Domino's Pizza LLC Full time

    Key Responsibilities:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining a clean and organized store environment.Key Skills:Excellent communication and interpersonal skills, ability to work in a...


  • Bloomington, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our support staff, you'll be responsible for providing exceptional customer service, ensuring that our customers receive the help they need to complete their moves and rentals.Key...


  • Bloomington, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...


  • Bloomington, United States AVA Consulting Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at AVA Consulting. As a key member of our support team, you will be responsible for delivering exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries via phone and emailTake orders and provide follow-up servicesConduct research to troubleshoot...


  • Bloomington, United States U-Haul Full time

    Location: 1710 R T Dunn Dr, Bloomington, Illinois 61701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Bloomington, Illinois, United States Mandy Reed - State Farm Agent Full time

    Job OpportunityAs a Customer Service Representative with Mandy Reed State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.Key ResponsibilitiesProvide accurate and...


  • Bloomington, United States Northwest Bank Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Northwest Bank. As a key member of our retail network, you will provide exceptional customer service experiences by welcoming customers, efficiently processing transactions, and resolving problems.Key Responsibilities:Provide excellent customer service by greeting...


  • Bloomington, Indiana, United States Tausha Sanders - State Farm Agent Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional service and support.Responsibilities:Establish and maintain customer relationships...


  • Bloomington, Illinois, United States Sodexo Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Sodexo. As a Station Attendant, you will be responsible for preparing and serving our vibrant cafe menu, ensuring all working areas are clean and tidy, and providing exceptional customer service.Key Responsibilities:Prepare and serve food and beverages to customersMaintain a...


  • Bloomington, Indiana, United States Kroger Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key Responsibilities:Deliver...


  • Bloomington, Indiana, United States Taylor Corporation Full time

    Job Summary:As a Customer Service Representative at Taylor Corporation, you will be responsible for managing customer relationships and providing exceptional service to ensure customer satisfaction and loyalty. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:...