See more Collapse

Benefit Customer Service Representative

2 months ago

Bloomington, United States A-line Staffing Solutions Full time

As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.

We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients.

You will be cross trained to aid on multiple clients. You will spend your day either on the phone or aiding through webchat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.

Shifts

During our busy season you will be expected to work a 40-hour week and overtime when requested.

During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.

NO WEEKEND SHIFTS Monday through Friday only

Most locations you need to be flexible to work an 8-hour shift between 7a-8p but in some west coast roles you might need to be available from 530a-8p. Looking for flexibility

Job Description

Remote Role,

MUST BE LOCAL

. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.

Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message. Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls. Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements. Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.

by Jobble

We have other current jobs related to this field that you can find below

  • Benefits Customer Service Representative

    1 month ago

    Bloomington, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionA-Line Staffing is now hiring a Call Center Representative near the Bloomington, MN area with a major consulting company! The Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.If you are interested in this Call Center Representative...

  • Benefits Customer Service Representative

    6 days ago

    Bloomington, United States TEKsystems Full time

    Hiring, Hiring, Hiring!!!!We are hiring for Benefit Client Service Representatives for our Client in Minneapolis, MN ! YOU MUST be located within TWO hours of Minneapolis ONLY. Job Description:As a Benefit Client Service Representative, you'll help our client's plan participants with enrolling in and updating their healthcare and pension plans.You'll need...

  • Customer Service Representative

    2 weeks ago

    Bloomington, United States Pirate Staffing Corp Full time

    Good Customer Service Skills Sales calls Answering multi-phone lines Assisting applicants Making and telemarketing calls Following up with customers by email Filling Orders Assisting with payroll Comfortable using computers for Microsoft, Excel, and Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    3 weeks ago

    Bloomington, United States Chestnut Health Systems Full time

    Greet patients and visitors. Gather demographic, financial, and insurance information in person or by telephone. Schedule appointments. Check patients in and out for appointments. Ensure that patients' electronic medical records are up-to-date and in Customer Service Representative, Customer Service, Representative, Retail, Healthcare

  • Customer Service Representative

    1 week ago

    Bloomington, United States Enterprise Call Center Full time

    Job DescriptionJob DescriptionCompany DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace.  Our cloud-based technology ensures...

  • Customer Service Representative

    4 weeks ago

    Bloomington, United States Farmers Insurance - Carrie Joos Agency Full time

    Job DescriptionJob DescriptionCarrie Joos Farmers Insurance Agency is hiring a Customer Service Representative.Our insurance agency is in Bloomington Illinois, and we are up to big things! We provide Auto, Home, Business and Life insurance to help protect our clients and their assets. Come be a part of our winning and competitive culture!Qualifications for...

  • Customer Service Representative

    2 weeks ago

    Bloomington, United States Farmers Insurance - Carrie Joos Agency Full time

    Job DescriptionJob DescriptionCarrie Joos Farmers Insurance Agency is hiring a Customer Service Representative.Our insurance agency is in Bloomington Illinois, and we are up to big things! We provide Auto, Home, Business and Life insurance to help protect our clients and their assets. Come be a part of our winning and competitive culture!Qualifications for...

  • Customer Service Representative

    5 days ago

    Bloomington, United States TEKsystems Full time

    Hiring, Hiring, Hiring We are hiring for Customer Service Representative for our Client in Minneapolis, YOU MUST be located within ONE hours of Minnesota ONLY. Job Description: As a Benefit Customer Success Representative, you'll help our client's plan participants with enrolling in and updating their healthcare and pension plans. You'll need to quickly...

  • Customer Service Representative

    3 months ago

    Bloomington, United States Vireo Health LLC Full time

    ** Vireo Health Inc.** ** Customer Service Representative** Bloomington, MN 55437 Here at Vireo Health, Inc. (Vireo) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer...

  • Customer Service Representative

    1 month ago

    Bloomington, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionContemporary Staffing Solutions (CSS) is looking for a Benefit Customer Service Representative to join our client in Bloomington, MN! This role offers onsite, hybrid, and remote work options, but candidates must be based in the Bloomington area. As a Benefit Customer Service Representative, you will have the rewarding...

  • Customer Service Representative

    6 days ago

    Bloomington, United States TEKsystems Full time

    Hiring, Hiring, Hiring!!!!We are hiring for Customer Service Representative for our Client in Minneapolis, YOU MUST be located within ONE hours of Minnesota ONLY. Job Description:As a Benefit Customer Success Representative, you'll help our client's plan participants with enrolling in and updating their healthcare and pension plans.You'll need to quickly...

  • Customer Service Representative

    3 months ago

    Bloomington, United States Domino's Pizza LLC Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives to join their team at the store located at: 2504 East 3rd Street, Bloomington, IN, 47401 Part time, permanent positions are available! We are hiring multiple people for this role! We are searching for qualified Customer Service Reps with personality and people skills. We're...

  • Customer Service Representative

    3 months ago

    Bloomington, United States Sun Technologies Full time

    Job Title : Customer Service Representative Required Skills : Typing: 35-40WPM and 2-3 years? experience with all Microsoft Office suite i.e. Excel, word, Power point etc. Location : Bloomington,Indiana **Job Description** * Handling patients, referral sources, and administrative department inquires * Communicating with insurance companies and/or prior...

  • Customer Service Representative

    3 months ago

    Bloomington, United States Indiana Farm Bureau Full time

    Customer Service Representative Bloomington , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the...

  • Customer Service Representative I

    1 week ago

    Bloomington, United States Rogers Group Full time

    Bloomington Stone Center - Rogers Group Inc Bloomington, IN Full-Time General Shift is Monday-Friday 6:00 am - 4:00 pm. May be needed in times of coverage including longer shifts, and occasional weekend hours. Some positions require no experience a Customer Service, Customer Service Representative, Representative, Retail, Construction

  • Customer Service Representative

    3 weeks ago

    Bloomington, United States Riverside Personnel Services, Inc. Full time

    Job DescriptionJob DescriptionPosition Type: Full-Time, Temp-To-HireDescription: Bloomington company is seeking an experience Customer Service Representative to join their team! Position will be responsible for welcoming and answering all incoming calls and routing all calls to the appropriate parties, greeting visitors, assisting customers looking for the...

  • Customer Service Representative

    7 days ago

    Bloomington, United States Riverside Personnel Services, Inc. Full time

    Job DescriptionJob DescriptionPosition Type: Full-Time, Temp-To-HireDescription: Bloomington company is seeking an experience Customer Service Representative to join their team! Position will be responsible for welcoming and answering all incoming calls and routing all calls to the appropriate parties, greeting visitors, assisting customers looking for the...

  • Customer Service Representative

    3 months ago

    Bloomington, United States Arlington Heights Veterinary Hospital Full time $10 - $15

    Arlington Heights Veterinary Hospital, located in Bloomington, IN is a veterinary hospital that puts your animals’ needs first and foremost.  For over 5 decades we have aimed to perform the best possible medicine and are always striving to save the 10%;  Saving the lives of the animals that only the best veterinarian can save. We have a philosophy that...

  • Inbound Call Center Customer Service Representative

    2 weeks ago

    Bloomington, United States A-Line Staffing Solutions Full time

    A-Line Staffing is now hiring Benefits Customer Service Representative’s in Bloomington, MN. The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.If you are interested in this Benefits Customer Service Representative position, please contact Dan...

  • Insurance Customer Service Representative

    3 months ago

    Bloomington, United States Hazen Insurance Agency LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matching Hazen Insurance Agency LLC is a locally-owned and operated insurance agency committed to providing personalized service and tailored insurance solutions to our clients. With a focus on building long-lasting relationships, we strive to exceed customer expectations and ensure their peace of mind by...