Logistic and Customer Service Administrator

2 weeks ago


Kenilworth, United States Utica Specialty Foods LLC Full time $45,000
Job DescriptionJob Description

Fast-growing Startup Is Looking for a new team member.

 

Sales And Customer Success Associate would be responsible for:

-Maintain Customer satisfaction to the highest level

-Work with new customers on onboarding

-Work with new customers that are developing recipes, being a liaison between the lab and the customer

-Be a liaison between customers and production, operations, and shipping team.

-Work with customers on their needs

-Maintain strong relationships and communication with customers

-Reach out to potential customers

-Prepare Shipping Docs ( BOL, Packing List, Warehouse pick tickets) 

-Coordinate shipping between Warehouse, dock availability and customers needs

-Prepare Pick and Pack Orders ( print labels from Shipstation, prepare picking tickets etc)

 

Requirements:

-Must be very organized

-Must maintain records of customers requirements and needs

-Great people skills

-Problem solving skills

-Good written and verbal communication skills

-Master spreadsheet, and other accounting and ERP systems


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