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Truck Service Operations Manager

2 months ago


Kenilworth, New Jersey, United States On-Site Fleet Service Full time
Job Summary

On-Site Fleet Service is seeking a highly experienced and skilled Truck Service Operations Manager to lead our team of technicians and ensure the efficient operation of our medium and heavy duty truck repair facility.

Key Responsibilities
  • Shop Operations Management: Oversee the daily activities of the shop, including staff management, safety protocols, and maintenance of equipment and facilities.
  • Business Development: Collaborate with sales staff to drive revenue growth and maintain a profitable shop.
  • Customer Relations: Foster strong relationships with customers by addressing their concerns, providing timely updates on job progress, and ensuring high-quality repairs.
  • Estimating and Invoicing: Accurately estimate repair costs and prepare invoices for customers.
  • Workflow Management: Supervise and prioritize daily tasks to ensure efficient workflow and meet customer deadlines.
Requirements
  • Experience: A minimum of 5+ years of experience in heavy and medium duty commercial vehicle service work, with a proven track record of leadership and management.
  • Skills: Strong business management skills, diesel repair expertise, and excellent communication and interpersonal skills.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Certifications: CDL Driver's License a plus.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: Comprehensive medical, dental, and life insurance, 401k, and paid vacation and holidays.