Front Office Receptionist

2 months ago


Leawood, United States KANSAS CITY VASCULAR INSTITUTE LLC Full time
Job DescriptionJob Description

Kansas City Vascular Institute (KCVI) is seeking an energetic, full-time Medical Receptionist to join our fast-paced team. KCVI is a Vascular Office-Based Lab located in Leawood that specializes in the treatment of arterial and venous disease of the lower extremities. This role serves as the first point of contact for our office so exceptional customer service skills are required. This Medical Receptionist is an integral member of our team, working directly with patients and staff, ensuring the highest level of quality of service at all times. The ideal candidate will be outgoing, kind, dedicated and reliable.

Previous medical office experience is preferred, eClinicalworks experience is a plus.

This position is full-time Monday-Friday 7am-3:30pm.

Qualifications:

  • High school degree or equivalent
  • Excellent typing skills (word processing; 50-60 wpm), high level of proficiency with general Microsoft Office and comfort with learning new applications as required
  • Perform basic business math
  • Ability to work effectively in a team environment
  • Excellent organizational, coordinating and personal interface skills
  • Proven job diligence, dedication and attention to detail
  • Commitment to work overtime on occasion
  • Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) is required
  • Demonstrate excellent written and verbal communication skills
  • Physical Requirements include:
    • Ability to lift up to 10 pounds frequently and 20 pounds occasionally, along with frequent pushing, pulling, or moving supplies.
    • Ability to answer phones, work on computer and handle paper records.
    • Regular movement throughout the office that requires prolonged periods of sitting, standing, lifting, walking, kneeling and stooping.

Role & Responsibilities

  • Welcome guests, determine nature of business and announce guest to appropriate personnel.
  • Check in patients including data entry, scanning documents and collections of co-pays and deductibles.
  • Verify insurance eligibility for add on patients.
  • Manage office flow for clinic and procedure patients ensuring they are ready for their appointment in a timely fashion.
  • Answer incoming telephone calls and forward calls to appropriate personnel or department.
  • Receive and forward incoming faxes.
  • Assist with clerical duties to include faxing, copying and organizing/maintaining files.
  • Receive, sort and distribute mail.
  • Assist with processing of Medical Record requests.
  • Referral coordination for all incoming referrals.
  • Ensure complete and accurate registration, including patient demographic and current insurance information.
  • Review details and expectations about the referral with patients.
  • Schedule appointments for new and follow up patients.
  • Remind patients of scheduled appointments via mail or phone.
  • Schedule management for same day and upcoming changes.
  • Balance money received at front desk at the close of business each day.
  • Support administrative and special projects requirements, as assigned.
  • Other duties as assigned.

This job description provides the general nature and level of work being performed. Associate understands that other work may be assigned from time to time that is relevant and appropriate to the job. Associate further understands that all job duties shall be carried out in accordance with Company policy and procedure, along with applicable Federal, state and local laws/regulations.

Kansas City Vascular Institute provides equal employment opportunity to all individuals regardless of their race, color, religion, age, sex, national origin, disability, military status, genetic information, citizenship or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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