Inbound Customer Service Agent
6 days ago
Job Title: Inbound Customer Service Agent - Foundation Repair Specialist
Job Offer: Full Time Position - In Office (NO REMOTE WORK)
Job Hours: 7:30AM - 5PM
Job Pay: Weekly SALARY $700
One Week Paid Vacation After First Year of Service
Company Introduction:
Join Advanced Foundation Repair, a leader in the foundation repair industry, known for our commitment to quality, customer satisfaction, and innovation. We're dedicated to providing our clients with reliable solutions for their foundation repair needs, ensuring their homes are safe and secure.
Job Description:
Advanced Foundation Repairs is currently seeking a detail-oriented and customer-focused Inbound Customer Service/Sales Agent to play a vital role in our team. This position is responsible for handling inbound calls, replying to emails, scheduling appointments for our sales team, and providing an exceptional service experience to our customers. The ideal candidate will be an effective communicator, both verbally and via email, with a strong foundation in sales and customer service.
Key Responsibilities:
- Efficiently manage inbound calls and customer inquiries, providing timely and professional responses.
- Respond to customer emails, ensuring clear, concise, and effective communication.
- Schedule and coordinate appointments for the sales team, optimizing their time and ensuring customer needs are met.
- Maintain an in-depth knowledge of our services, products, and ongoing promotions to accurately inform and advise customers.
- Work closely with the sales team to achieve sales targets and continuously improve service strategies.
- Accurately document all interactions in our Database system for quality assurance and future reference.
- Any other tasks deemed necessary from management
Essential Traits and Qualifications:
- Strong Communication Skills: Exceptional verbal and written communication skills are crucial, especially in email correspondence, ensuring clarity and professionalism.
- Customer Service Excellence: A demonstrated passion for customer service, with the ability to empathize, engage, and build rapport with customers.
- Sales Ability: Proven sales skills with the knack for identifying sales opportunities to meet and exceed sales goals.
- Organizational Prowess: Outstanding organizational and multitasking skills, capable of managing various tasks with efficiency and accuracy.
- Adaptability and Problem-Solving: The capacity to adapt to changes and challenges while providing practical solutions to customer issues.
- Technical Proficiency: Proficiency in the Microsoft Office Suite and the ability to quickly adapt to new software and technologies.
- Experience Requirements: A minimum of 2 years of administrative and customer service experience. Experience in plumbing dispatch, construction scheduling, or a related field is a significant advantage.
- Education: Some college experience preferred but not required.
Additional Requirements:
- This is an in-office position; candidates must be prepared to work from our location.
- Must be able to pass a drug screening and background check.
- Previous experience in a similar role within the construction, home improvement, or related industry is highly desirable.
Company DescriptionAdvanced Foundation Repair, LP is a foundation repair company that has been in business for over 31 years.
www.foundationrepairs.comCompany DescriptionAdvanced Foundation Repair, LP is a foundation repair company that has been in business for over 31 years.\r
www.foundationrepairs.com
-
Customer Service Agent
6 days ago
Dallas, United States Alfasigma USA, Inc. Full timeThe Customer Service Agent (PSR) supports Brand Direct Health's patients by providing exceptional customer service resulting in successful interactions with patients and prescribers. Key Responsibilities: Achieves daily inbound and outbound call requ Customer Service, Agent, Service, Retail, Customer
-
Entry-Level Energy Customer Care Agent
6 days ago
Dallas, United States Mass Markets Full timeMass Markets - JobID: 14417 [Call Center Representative] As an Energy Customer Care Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Use knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their...
-
Inbound Sales Associate
Found in: Appcast Linkedin GBL C2 - 5 days ago
Dallas, United States PPA Tour Full timeJob Description:An Inbound Sales Associate is the first point of contact for potential customers who express interest in a product or service, often because of marketing and advertising efforts. This role plays a crucial role in guiding potential customers through the initial stages of the purchasing process. This role is a combination of customer service...
-
Inbound Sales Associate
5 days ago
Dallas, United States PPA Tour Full timeJob Description:An Inbound Sales Associate is the first point of contact for potential customers who express interest in a product or service, often because of marketing and advertising efforts. This role plays a crucial role in guiding potential customers through the initial stages of the purchasing process. This role is a combination of customer service...
-
Entry-Level Call Center Agent>
6 days ago
Dallas, United States Mass Markets Full timeMass Markets - JobID: 13290 [Call Center Representative] As a Call Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other...
-
Call Center Agent
5 days ago
Dallas, United States Mass Markets Full timeMass Markets - JobID: 11385 [Call Center Representative] As a Call Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other...
-
Entry-Level Cable Sales Agent
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Dallas, TX 75201, United States Mass Markets Full timeMass Markets - JobID: 14220 [Sales Agent / Sales Rep / Salesperson] As a Cable Sales Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their...
-
Entry-Level Phone Sales Agent
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Dallas, TX 75201, United States Mass Markets Full timeMass Markets - JobID: 13482 [Sales Agent / Sales Rep / Salesperson] As a Phone Sales Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their...
-
Entry-Level Cable Sales Agent
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Dallas, TX 75201, United States Mass Markets Full timeMass Markets - JobID: 14146 [Sales Agent / Sales Rep / Salesperson] As a Cable Sales Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their...
-
Entry-Level Phone Sales Agent
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Dallas, TX 75201, United States Mass Markets Full timeMass Markets - JobID: 13529 [Sales Agent / Sales Rep / Salesperson] As a Phone Sales Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services; Listen to customers, understand their...
-
Entry-Level Contact Center Agent
6 days ago
Dallas, United States Mass Markets Full timeMass Markets - JobID: 14004 [Call Center Representative] As a Contact Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling ; Lead fact-finding discussions to determine the best options for the customer;...
-
Telephone Sales Agent
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Dallas, TX 75201, United States Mass Markets Full timeMass Markets - JobID: 11440 [Sales Agent / Sales Rep / Salesperson] As a Telephone Sales Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Listen to customers, understand their needs, and resolve customer issues; Research systems to find missing information as applicable; Coordinate with...
-
Inbound Maritime Documentation Coordinator
6 days ago
Dallas, United States HMM America Shipping Agency, Inc. Full timeJob DescriptionJob DescriptionAbout HMM America Shipping Agency:HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated and other specialized cargo.HMM is...
-
Bilingual Sales Agent Trainee
Found in: Talent US C2 - 2 weeks ago
Dallas, United States Merastar Insurance Company Full timeDetails As a Kemper Sales Agent in one of our local offices, you will provide outstanding service and show our customers the value of Kemper. You will prepare insurance quotes, advise customers on coverages, and convert quotes to insurance policies. Position Benefits: Competitive base pay in addition to commission offered. Advanced training...
-
Guest Service Agent
6 days ago
Dallas, United States Sonesta International Hotels Full timeThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Agent, Operations Manager, Service, Guest, Hotel, Retail
-
Gate Agent>
6 days ago
Dallas, United States Prospect Airport Services Inc Full timeProspect Airport Services [Airport / Customer Service / Guest Service / Reservations Agent] Assists passengers and checks flight tickets at entrance gate or station when boarding or disembarking airplane. Verifies names on passenger manifest. Directs passengers to air-terminal facilities. Opens gate or allows passengers to board airplane...more >>
-
Policy Service Associate
Found in: beBee jobs US - 6 days ago
Dallas, Texas, United States Hallmark Financial Services, Inc Full timeJob Description:Hallmark Financial is a property and casualty insurance company with a diversified portfolio of insurance products written on a national platform. Through its six insurance subsidiaries, Hallmark Financial markets, underwrites and services commercial and personal insurance in select markets. Hallmark Financial is headquartered in Dallas,...
-
Policy Service Associate
Found in: beBee S US - 6 days ago
Dallas, United States Hallmark Financial Services, Inc Full timeJob Description:Hallmark Financial is a property and casualty insurance company with a diversified portfolio of insurance products written on a national platform. Through its six insurance subsidiaries, Hallmark Financial markets, underwrites and services commercial and personal insurance in select markets. Hallmark Financial is headquartered in Dallas,...
-
Marketing Agent
2 weeks ago
Dallas, United States Lift Forward Direct Full timeJob DescriptionJob DescriptionDescriptionAbout the Role:As a Marketing Agent at Lift Forward Direct, you'll be a pivotal force in driving our brand awareness and promoting our services to potential clients. Marketing Agents play a crucial role in developing and implementing strategic marketing initiatives to reach target audiences and drive business...
-
Leasing Agent
6 days ago
Dallas, United States TIPTON ASSET GROUP Full timeJob DescriptionJob DescriptionWho are we looking for? YOU!What do we need you to do? Become the friendly, public face of our property and a key representative of the management office for all current and prospective residents.Where is the job? Dallas, TXThe Job: We are looking to fill an immediate need for an efficient Leasing Agent to present and lease...