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Front Desk Associate

5 months ago

Dickinson, United States Roosevelt Grand Dakota Hotel by Sure Stay BW Full time
Job DescriptionJob Description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodations.

  • Manage online, phone and in-person room reservations
  • Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
  • Take payment from customers
  • Respond to guests’ issues and complaints in a friendly, timely manner
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs,
  • Must be able to type 30 words per minute.

 

Company DescriptionFull service hotelCompany DescriptionFull service hotel