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Customer Service Technician
1 month ago
Job description
Customer Service Technician person needed for a local farm equipment company. We are looking for a knowledgeable person to help in our service department with good mechanical skills. Will assist with answering phone calls, problem solving, and documentation. Would prefer farm equipment background or be familiar with farm equipment. Mechanical knowledge and service department background is a plus.
Job Duties:
- Must have computer skills to look up needed information, dealers, serial numbers, sales information and etc.
- Will take phone calls and follow through to find solutions to problems.
- At times may require to remove parts from machines to figure out what could be failure issues, or to put parts back on machines.
Requirements:
- Must be dependable, punctual, and organized.
- Excel experience is a must.
- Must have own transportation.
- Service department experience is a plus.
- Must have good mechanical knowledge and skills.
- Must have good customer service.
- Mechanical Knowledge is required
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