Medical Front Desk Receptionist

2 months ago


Saint Petersburg, United States Ascend Orthopaedics and Sports Medicine Full time
Job DescriptionJob Description

We are looking for a reliable and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our patients, you will play a crucial role in providing exceptional service and ensuring patient satisfaction. You will work directly with physicians in managing their schedules. If you have strong organizational skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

Looking for someone with skills/knowledge of items below:

  • Ability to collect co-pays, balances, and enforce policies firmly and professionally.
  • Experience with EMR (Eclinicalworks a plus).
  • Excellent PC skills are a must.
  • Adequately and professionally interact and effectively communicate with patients for appointments, lab/x-ray results, and other patient needs.
  • Must have attention to detail, ability to multi-task, take direction but also initiative to complete needed assignments on their own.
  • Extensive attention to detail to processes and tasks, recording messages, and fulfilling requests.
  • Knowledge of prior authorizations is a plus.
  • Must be someone ambitious, a hard worker, and have the ability to complete newly assigned tasks.
  • Strong organizational skills; able to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Responsible for monitoring the waiting room area and ensuring all patients have been taken care of and assisted in a timely manner. 

 

Job Type: Full-time

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Monday to Friday


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