Billing/Insurance Account Specialist

2 weeks ago


Little Rock, United States Alleviant Health Centers Full time
Job DescriptionJob Description

Alleviant Integrated Mental Health is the largest full-service, multi-site outpatient psychiatry practice in Arkansas. In fact, we will see more than 70,000 Arkansans this year. We have become the primary referral source for many major systems in the state. We see all new patients within five days of connecting with them and provide integrative psychiatric care with longer appointment times that allow our providers time to work through the disorder and collaborate with our referral sources.

We are looking for a Billing/Insurance Account Specialist at Alleviant Integrated Mental Health to take on responsibility for our claims and assist patients with questions on their accounts at Alleviant Health Centers. Position will start in Little Rock, AR and transition to Benton, AR in early 2024. You should be able to deal with complaints and give accurate information. A patient-oriented approach is essential. should provide professional and friendly service to our patients.

Essential Job Functions

  • Insurance payor medical billing
  • EOB/ERA knowledge
  • Claims knowledge
  • Claims corrections
  • Claims resubmissions
  • Calling insurance payors and researching denials
  • Calling insurance companies and getting status on claims not paid
  • Accounts Receivable
  • Answer patient account questions
  • Resolve any issues relating to the patient account
  • Answer any questions patients may have about their account
  • Assist patients with terms for repayment structures
  • Negotiate any overdue balance to recover payment from patients
  • Explain insurance benefits to patients
  • Process denials
  • Answer and return high-volume inbound calls in a timely and professional manner.
  • Take patient insurance information and process payments correctly.
  • Developed personal organization and multitasking skills in a fast-paced environment
  • Maintained strictest confidentiality; adhered to all HIPAA guidelines/regulations.
  • Organize and prioritize all work to ensure that all clients are handled in a professional manner
  • Provided support to other staff, as necessary.
  • Maintained a polite and professional telephone manner.
  • Conduct follow up calls on patients according to policy and procedure
  • Coordinate with physicians and medical groups.
  • Other duties, as assigned.

Physical Demands

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Requires ability to work under stressful situations demanding high concentration and energy level.

Competencies (Knowledge, Skills, and Abilities)

  • High School Diploma required (or equivalent).
  • Basic Understanding of mental health or behavioral health is a plus
  • Experience in a medical office setting required.
  • Insurance and patient benefits knowledge required.
  • Determining patient responsibility required.
  • Previous experience processing patient payments required.
  • Previous experience with claims required.
  • Understanding of HIPAA guidelines and policies
  • Understanding of documentation as it pertains to the healthcare industry
  • Ability to work with a diverse population of people
  • Proficient in Microsoft Office (Word, Excel, Power Point, Etc.) as well as an understanding of email and attachments. Strong typing and computer application skills. Able to operate computer, telephone, copier, fax, and other basic business machines.

Job Context

Facility work hours are Monday-Friday 8am to 5pm. Individual is expected to provide clients outstanding, satisfactory services. The atmosphere is positive, encouraging, and teamwork oriented.



  • Little Rock, United States Pain Treatment Centers of America Full time

    Job DescriptionJob DescriptionDescription:SUMMARY OF RESPONSIBILITIESThe Patient Financial and Billing Representative is responsible for assisting patients with financial and billing inquiries. He/she is also responsible for running and providing accurate reports to multiple departments regarding a variety of data.ESSENTIAL FUNCTIONSThe Patient Financial and...

  • Billing Specialist

    2 weeks ago


    Little Rock, United States Arkana Laboratories Full time

    Job DescriptionJob DescriptionWho we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide...


  • Little Rock, United States Ideal Staffing Inc. Full time

    Little Rock Specialty Clinic in search of an experienced Medical Billing Specialist. This person will be helping assist patients with billing questions, getting prior authorizations from insurance companies for various procedures, calling patients to let them know what their portion will be out of pocket, due to deductible and coinsurance, good faith...


  • Little Rock, United States University of Arkansas for Medical Sciences Full time

    The Intermediate Clinical Billing Specialist is responsible for timely and accurate management of payer rejections in the clearinghouse, claim edits in EPIC, and ensuring claims go out to the payer within timely filing deadlines with a goal of clean Billing Specialist, Clinical, Media, Billing, Specialist, Clinic, Education


  • Little Rock, United States Future State Careers Full time

    Job DescriptionJob DescriptionPosition Overview:We are currently seeking a skilled Accounts Receivable Specialist to join our clients team. This role entails meticulous management of financial records, including billing, invoicing, and related tasks.Key Responsibilities:Maintain accurate records of man hours, equipment hours, costs, quotes, contracts,...


  • Little Rock, United States Future State Careers Full time

    Job DescriptionJob DescriptionAn awesome client of ours is looking for an AP Specialist to join their team. Responsibilities include:Manage the coding, processing, and posting of vendor invoices and employee expense reports across diverse sectors.Verify invoice accuracy and ensure alignment with purchase orders and contracts.Maintain precision in vendor...

  • Accounting Specialist

    3 weeks ago


    Little Rock, United States ASAP Personnel Services - Arkansas Full time

    Job DescriptionJob DescriptionWe are seeking an Accounting Specialist to become an integral part of our team!Full time position located in WLR . Must have payroll experince working with 50+ employees.PayrollFinancial reportingOperational reportingAccounts receivableUnemploymentSafety Progreams​Qualifications:Previous experience in billing, finance, or...

  • Medical Billing Clerk

    2 weeks ago


    Little Rock, United States Ideal Staffing Inc. Full time

    Little Rock Specialty Clinic in search of a Medical Billing Clerk to join their team. Will Process Claims, Follow up on Denials, Correct and Resubmit. and Post Payments to Patient Accounts. Must have strong experience with Commercial Insurances! Great Group/Benefits! Direct Hire!


  • Little Rock, United States Alliant Insurance Services Full time

    Case Design Specialist Arkansas, USA * Florida, USA * Kansas, USA * Minnesota, USA * Missouri, USA * Nebraska, USA * Texas, USA * Virtual Req #1509 Friday, April 12, 2024 Alliant...

  • Account Specialist

    6 days ago


    Little Rock, United States Shutterfly Full time

    At Lifetouch (part of the Shutterfly family of brands), we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. Lifetouch has been the professional photography choice for schools and families for more than 85 years. Built on the tradition of “Picture Day” Lifetouch captures smiling faces,...

  • Refund Specialist

    5 days ago


    Little Rock, United States Baptist Health of Arkansas Full time

    Provides technical oversight and support to Supervisor and staff in assigned area. Processes and approves refunds and acts as a liaison between Patient Accounts and Accounting. Other information: - HS Diploma and/or equivalent. - Billing and collecti Specialist, Healthcare


  • Little Rock, United States Arkana Laboratories Full time

    Job DescriptionJob DescriptionWho we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide...


  • Little Rock, United States The Jonus Group Full time

    Job Description Our client is seeking a P&C licensed, dedicated, and proactive Commercial Lines Account Manager to join their team. Benefits Competitive salary: $50-90K Comprehensive benefits package Professional development opportunities and training. Supportive and inclusive work environment. Qualifications Active P&C license Strong understanding of...


  • Little Rock, United States Arkana Laboratories Full time

    Job DescriptionJob DescriptionWho we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide...


  • Little Rock, United States Genuine Parts Company Full time

    SUMMARY: The Account Specialist-Hose role sells directly to customers with a technical focus on hose products. This role focuses on developing and implementing sales strategies, identifying potential customers, and managing existing customer relationships specifically for hose products. JOB DUTIES: • Assesses customer needs and suggests appropriate...


  • Little Rock, United States Wollborg Michelson Recruiting Full time

    Job DescriptionJob DescriptionWe’re searching for Claims Specialists for our Arkansas area!Details:Fully Remote3 month contract with possibility of extension/hirePay: $18-$22 hourlyMonday-Friday 8am-5PM CSTMUST be able to work in CST timeMedical claims processing experience – AMISYS strongly preferredThis role may involve phone work such communicating...

  • Coding Specialist

    1 week ago


    Little Rock, United States CARTI Full time

    The Coding Specialist will ensure proper processes are in place for the efficient and accurate handling of charge capture and coding. This position will evaluate medical records and charge tickets to ensure completeness, and accuracy. The Coding Specialist will be expected to be the expert in coding ASC procedures and guidelines in compliance with federal,...

  • Coding Specialist

    7 days ago


    Little Rock, United States CARTI Full time

    The Coding Specialist will ensure proper processes are in place for the efficient and accurate handling of charge capture and coding. This position will evaluate medical records and charge tickets to ensure completeness, and accuracy. The Coding Specialist will be expected to be the expert in coding ASC procedures and guidelines in compliance with federal,...


  • Little Rock, United States Arkansas Children's Full time

    **Work Shift:** Day Shift **Time Type:** Full time **Department:** CC017090 Patient Financial Services **Summary:** Monday - Friday, 8:00 a.m. - 5:00 p.m. ▬ Hybrid The Provider Enrollment Specialist facilitates the applications from a new/existing provider's through all stages in order to enroll or re-validate the provider's with commercial and/or...


  • Little Rock, United States UA Little Rock Full time

    UA Little Rock is a part of the University of Arkansas System. Located in the capital city of Little Rock, UA Little Rock is a metropolitan university serving a diverse student population through a mix of undergraduate, graduate, and professional programs. The institution is a Carnegie doctoral/research institution with strong public service and research...