Program Manager
1 week ago
POSITION CONCEPT: The Program Manager assists with the recruitment, training and support of both volunteers and participating classroom educators. The primary responsibilities of the Program Manager are school relationship development, volunteer management and the retention of volunteers and school partners. The successful candidate will have many of the characteristics of a salesperson, but this is not a sales position. This is a relationship building position.
PRIMARY RESPONSIBILITIES:
- Achieve annual school and student participation goals.
- Assure volunteer recruiting and retention through individual renewals and company liaisons.
- Coordinate placement and scheduling of trained volunteers.
- Assure adherence to program implementation models and file/enter all needed class registration forms.
- Execute volunteer and teacher surveys.
- Develop and maintain good educator relationships; obtain educator program participation.
- Oversee volunteer programs and general records and correspondence with volunteers and prospects.
- Other projects and duties as required.
- Bachelor’s degree in business, education, or related field. Familiarity with Metro Birmingham schools and business contacts. Two years in business sales, marketing, nonprofit development, or volunteer recruitment/management experiences.
- Excellent oral and written communication skills.
- Superior project management skills.
- Attention to detail and proven ability to work independently and within functional and cross-functional groups under strict deadlines on multiple projects.
- Demonstrated ability to work in a high pressure, fast paced environment managing multiple tasks and accommodating varying schedules of educators and volunteers.
- Excellent people skills and ability to maintain confidentiality.
- Ability to present and explain the Junior Achievement mission and programs.
- Customer service focused.
- Ability to carry out instructions accurately and in a timely manner.
- Comfortable with public speaking.
- Proficient in Microsoft Office products including Word, Excel, Power Point, Publisher, and Outlook.
- Must have valid drivers’ license, reliable vehicle and insurance, and ability to operate the vehicle.
- Pass a criminal background check.
- Experience with educational programs in a non-profit organization.
- Experience managing community volunteers.
- Experience or familiarity with both educational and business environments.
- 20-24 hours per week, 4 days per week.
- Workdays are dependent on school program requests.
- Office hours for this position are 8:30 to 2:30.
- Local travel to schools and businesses is required.
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