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Customer Care Representative
4 months ago
Join a Thriving Team at Lobel Financial
Ready to take your customer service skills to the next level? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.
Position: Customer Care Representative
Location: Anaheim, CA
Why Join Us?
- Career Growth: We believe in promoting from within and empowering our employees to develop their skills.
- Comprehensive Benefits: Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off
What You'll Do:
- Deliver Outstanding Service: Handle inbound customer inquiries with a friendly and empathetic approach.
- Problem Solving: Quickly resolve issues and provide effective solutions, ensuring a positive customer experience.
- Multi-Channel Communication: Manage calls, emails, and other customer interactions professionally and efficiently.
- Process Management: Follow established procedures to document interactions, update profiles, and maintain accurate records.
- Goal-Oriented: Strive to meet and exceed personal and team targets consistently.
What You'll Bring:
- Experience: Previous success in a customer service, client support, or related role preferred.
- Skills: Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.
- Adaptability: Ability to learn and adhere to customer service policies and procedures, and quickly adapt to changing priorities.
- Dependability: Consistently reliable in attendance and performance, ensuring seamless customer service delivery.
- Language Skills: Bilingual in Spanish and English preferred.
Compensation: Starting wage of $18/hr. with potential for higher based on experience.
Ready to Make a Difference? Join a team that values your skills and supports your growth. Apply today and discover a fulfilling career at Lobel Financial
Company DescriptionLobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have branch offices coast-to-coast.Employees choose Lobel Financial because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel Financial.Company DescriptionLobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have branch offices coast-to-coast. \r
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Employees choose Lobel Financial because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel Financial.
