Employee Benefits Specialist
4 weeks ago
EMPLOYEE BENEFITS CLIENT SERVICE SPECIALIST
Hybrid: Wayne, PA 19087 (preferable 3 days in office depending on their location)
Flexible pay rate.
COMPANY OVERVIEW
The firm is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets.
Our benefits division provides an array of employee benefit solutions that include plan design, core and voluntary products, online enrollment, plan administration, third party administration, specialty health plans, and HR compliance through our Partner Firms.
POSITION SUMMARY
• The Client Service Specialist is responsible for working collaboratively with other members of the Account Management team to ensure team is equipped to support and consult clients on their employee benefits programs.
• Field and manage client, employee, and carrier inquiries. Escalate issues to senior account team members as required for resolution.
• Assist with employee claim issues and follow up on pending claims issues.
• Manage and process enrollments at the carrier level.
• Manage and process COBRA offerings and participants.
• Review incoming paperwork from clients and team members, as well as outgoing paperwork to carriers.
• Support the RFP (Request for Proposal) process by preparing RFP templates, collecting data, summarizing results, and completing quality review upon request.
• Manage renewal administration for client, including preparing presentations, benefit guides, and enrollment meeting materials as required.
• Contribute to completion of reports and administrative activities for clients including Form 5500 filings, benchmarking & trend research, implementation workbooks, licensing & appointment paperwork, and summary plan descriptions and certificates.
• Review benefit summaries and SBCs (Summary of Benefits & Coverage) for accuracy.
• Work with carriers and account team members to implement appropriate coverage for clients.
• Support in the implementation and ongoing maintenance/review of Benefits Administration and Call Center engagements.
• Support account team members while maintaining data integrity and quality with practice management system and other applicable technology platforms.
• Conduct technical (data, formulas, metrics) and editorial (spelling, grammar, formatting) review of client presentations and employee materials.
• Handle ongoing client maintenance projects as determined by account team.
• Achieve and sustain client satisfaction on assigned accounts by managing client expectations according to our services agreement.
• Other duties as assigned.
Job Qualifications
• Bachelor’s degree or equivalent experience.
• Life, Accident and Health Insurance License required within 3 months of hire.
• Customer service and interpersonal skills for dealing with different types of team members and
clients.
• Communication skills, both written and verbal.
• Client service orientation and ability to respond to all communications effectively and timely.
• Proficient in Excel and Office 365.
Additional Considerations
• Client service experience with employee benefits, including major medical and voluntary and/or worksite benefits a plus.
• Insurance experience managing client and carrier relationships a plus.
• A good sense of humor and positive attitude.
• Strong organizational skills.
• Bi-lingual a plus.
-
Wayne, United States Professional Partners Group Full timeJob DescriptionJob DescriptionEMPLOYEE BENEFITS CLIENT SERVICE SPECIALISTHybrid: Wayne, PA 19087 (preferable 3 days in office depending on their location)Flexible pay rate.BENEFITS:401kmatchMedical, Dental, Vision InsurancePTOSick timeGrowth opportunitiesCOMPANY OVERVIEW The firm is one of the largest independently owned insurance brokerage firms in the...
-
Insurance - Employee Benefits Specialist (Hybrid)
13 hours ago
Wayne, United States Professional Partners Group Full timeJob DescriptionJob DescriptionEMPLOYEE BENEFITS CLIENT SERVICE SPECIALISTHybrid: Wayne, PA 19087 (preferable 3 days in office depending on their location)Flexible pay rate.BENEFITS:401kmatchMedical, Dental, Vision InsurancePTOSick timeGrowth opportunitiesCOMPANY OVERVIEW The firm is one of the largest independently owned insurance brokerage firms in the...
-
Loan Setup Specialist
1 month ago
Wayne, United States Final Documents Specialist Full timeHeadquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco...
-
Payroll and Benefits Specialist
4 weeks ago
Wayne, United States Emerald Business Solutions Full time**Job description** **Payroll and Benefits Specialist** **Job Summary**: The Payroll and Benefits Specialist position manages and maintains payroll for employees, as well as maintaining employee and salary databases. They assist employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database and files, and...
-
Payroll Benefits Specialist
3 weeks ago
Wayne, United States London Approach Full timeWe are seeking a Payroll and Benefits Specialist to join our team. The primary responsibility of this role will be to support the management of corporate payroll operations, overseeing site payroll activities. This role also involves managing corporate benefits and retirement programs, encompassing medical, dental, vision, life insurance, short- and...
-
Payroll Benefits Specialist
3 weeks ago
Wayne, United States London Approach Full timeWe are seeking a Payroll and Benefits Specialist to join our team. The primary responsibility of this role will be to support the management of corporate payroll operations, overseeing site payroll activities. This role also involves managing corporate benefits and retirement programs, encompassing medical, dental, vision, life insurance, short- and...
-
Employee Benefits Customer Service Agent
1 month ago
Fort Wayne, United States The DeHayes Group Full timeAbout Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group...
-
Employee Benefits Customer Service Agent
2 days ago
Fort Wayne, United States The DeHayes Group Full timeAbout Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group...
-
Employee Benefits Customer Service Agent
1 month ago
Fort Wayne, United States The DeHayes Group Full timeAbout UsThe DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group...
-
Employee Benefits Customer Service Agent
2 weeks ago
Fort Wayne, United States The DeHayes Group Full timeJob DescriptionJob DescriptionAbout Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial...
-
Employee Benefits Customer Service Agent
2 months ago
Fort Wayne, United States The DeHayes Group Full timeJob DescriptionJob DescriptionAbout Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial...
-
Employee Benefits Customer Service Agent
2 months ago
Fort Wayne, United States The DeHayes Group Full timeAbout UsThe DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group...
-
Employee Benefits Customer Service Agent
15 hours ago
Fort Wayne, United States The DeHayes Group Full timeAbout UsThe DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group...
-
Benefit And Leave Specialist
1 month ago
Fort Wayne, United States University of Hartford Full timePlease see Special Instructions for more details. The budgeted starting hourly rate for this position is $20.00 to $24.00, depending upon experience. Position Information Position Title Position Title Benefit And Leave Specialist FLSA Classification FLSA Classification NE Reports to Salary Min Salary Min $20.00 Salary Midpoint Salary Midpoint $25.00 Salary...
-
Employee Benefits Sales Associate
2 weeks ago
Wayne, United States Sun Life Financial, Inc. Full timeThe Employee Benefits Sales Associate is in training to be a marketing and technical expert who represents Sun Life - educating and motivating other professionals to sell Sun Life products to their clients. Sun Life products are not marketed through Sales Associate, Benefits, Sales, Associate, Employee, Business, Retail
-
Employee Benefits Sales Associate
2 weeks ago
Wayne, United States Sun Life Financial Full timeYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Employee Benefits Sales Associate
2 days ago
Wayne, United States Sun Life Financial Full timeYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Payroll Specialist
2 weeks ago
Wayne, United States Juno Search Partners - Open Positions Full timeJob DescriptionJob DescriptionJuno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates nationwide.Job Description : ResponsibilitiesAs a Payroll Specialist, your key duties...
-
Payroll Specialist
19 hours ago
Wayne, United States Juno Search Partners - Open Positions Full timeJob DescriptionJob DescriptionJuno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates nationwide.Job Description : ResponsibilitiesAs a Payroll Specialist, your key duties...
-
Payroll and Benefit Specialist
1 month ago
Fort Wayne, United States Steel Dynamics, Inc. Full timeOverview: **Responsibilities**: Payroll Responsibilities: - Process multi-state, corporate payrolls; - Process voluntary and involuntary deductions such as levies and garnishments; - Maintain employee payroll records; - Preparing accounting transactions, verifying proper accounts are affected and accruals are accurate; - Act as liaison with the divisional...
