Sales and Customer Service Associate

3 weeks ago


Dallas, United States Sunflower Staffing Services Full time
Job DescriptionJob Description

We are seeking a Sales And Customer Service Associate to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Models and delivers a distinctive and delightful customer experience.
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Qualifications:

 

  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Must be fluent in reading, writing, and speaking English
  • Previous experience in customer service, sales, or other related field
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


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