Epic Principal Trainer

1 month ago


Raleigh, United States Expert Technology Services Full time
Job DescriptionJob Description

Experienced Epic-certified Principal Trainer (PTs) needed for rev cycle end user, super user, and train-the-trainer training. Candidates for each position must have or obtain certifications required for assigned Epic applications:

Revenue Cycle Principal Trainer - Must be certified in the following: 

  • HIM and Identity Curriculum Certification
  • Resolute Professional Billing Curriculum Certification
  • Resolute Hospital Billing Curriculum Certification
  • TED105 Training Wheels Behind the Scenes
  • TED300 Training Environment Build Certification


Key Duties:
- Developing role-based training content, independently or with team members, using a variety of software
programs, tools, and applications such as Microsoft Office.
- Designing, developing, and maintaining instructional materials.
- Maintaining policy and procedure documentation.
- Incorporating feedback from others into existing training and training administration procedures
- Learning new content and consulting with subject matter experts to develop training materials and answer
any participant questions.
- Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.
- Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as
needed.
- Preparing training lessons, printing materials, and setting up the training room and environment prior to
the training session.
- Presenting information verbally and in writing in a clear and easy-to-understand manner.
- Following up with trainees outside of the classroom to offer additional support.
- Serving as an expert educator to state staff.
- Training and credentialing additional classroom trainers as needed (train-the-trainer).
- Training staff and end users by teaching technical topics as needed.
- Managing application assignments by prioritizing assignments and by creating and adhering to timelines.



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