Epic Principal Trainer

2 weeks ago

Raleigh, United States Crescens Full time
Job Title: Epic Principal Trainer
Location: Raleigh ,NC
Duration: 12 Months

Job description:

Experienced Epic-credentialed Principal Trainers (PTs) needed for clinical and revenue cycle end user, super user, and train-the-trainer training. Candidates for each position must have or obtain credentials required for assigned Epic applications

Inpatient Principal Trainer –
  • Must be credentialed in the following: EpicCare Inpatient - ClinDoc (including Secure Chat & Rover), Clinical Case Management, & Behavioral Health TED105 Training Wheels Behind the Scenes Long Term Care Certification (LTC500) Training Environment Build Certification (TED300) With prefered experience in Secure Chat & Rover, Clinical Case Management, & Behavioral Health

Key Duties: -
  • Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
  • Designing, developing and maintaining instructional materials.
  • Maintaining policy and procedure documentation.
  • Incorporating feedback from others into existing training and training administration procedures - Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
  • Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.
  • Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed. ]
  • Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
  • Presenting information verbally and in writing in a clear and easy-to-understand manner.
  • Following up with trainees outside of the classroom to offer additional support. - Serving as an expert educator to state staff.
  • Training and credentialing additional classroom trainers as needed (train-thetrainer).
  • Training staff and end users by teaching technical topics as needed.
  • Managing application assignments by prioritizing assignments and by creating and adhering to timelines.

Skills:
  • Epic Principal Trainer Experience
  • Must be certified in EpicCare Inpatient - ClinDoc, Long Term Care, and Training Environment Build
  • Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards
  • Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications
  • Demonstrating flexibility with respect to required changes in training content and delivery methods
  • Being cooperative and approachable and taking time to listen to and address others' questions or concerns
  • Ability to learn new content and leverage that knowledge to develop strong training programs
  • Demonstrated abiilty to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely
  • Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material
  • The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible
  • Has a strong work ethic willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles/adversity
  • Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing, adjusting materials to audience
  • Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges
  • Experience performing job shadowing
  • Credentialed and/or experienced in developing the Epic training environments
  • Experience with Secure Chat, Rover, Clinical Case Management, & Behavioral Health preferred.

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