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Administrative Assistant

2 months ago

South Burlington, United States Lund Full time
Job DescriptionJob Description

For over 132 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a safe, secure and loving environment for all Vermont children.  As a multi-service nonprofit organization, Lund serves more than 5,000 individuals each year.  Lund’s mission is to help children thrive by empowering families to break cycles of poverty, addiction and abuse. Lund offers hope and opportunity to families through education, treatment, family support and adoption. 

Join The Lund Team: support and empower Vermont families

Administrative Assistant 

Lund is a qualified employer for Public Student Loan Forgiveness.

About the Position:

  • Manages day-to-day front office operations providing administrative services to agency programs.
  • Manages primary business line and distributes calls and massages to the appropriate departments and/or staff members. Triages medical and crisis calls. Manages Lund's telephone and voicemail system. 
  • Updates and maintains front office processes and procedures in order to meet the needs of the agency. 
  • Assists with the onboarding of new staff hires and Residential client admissions. 
  • Aids staff use of all front office equipment including mailing systems, phone systems, photocopiers and fax procedures. 
  • Maintains Lund's office supplies and purchases supplies for staff as needed.
  • Other duties as assigned.

 What We Look For: 

  • Associates of Bachelors Degree preferred, but not required.
  • At least 2 years' experience working in a fast-paced office environment. 
  • Strong written and verbal communication skills. 
  • Proficient in Microsoft Office applications. 
  • Excellent organizational skills and accurate attention to detail. 
  • Ability to perform the essential functions of the position either with or without reasonable accommodation.
  • Ability to maintain a valid VT Driver’s License and access to reliable transportation. Occasional statewide travel may be required.
  • Upon conditional offer of employment, must be able to successfully pass a background check.
  • Regular attendance is necessary and essential to meeting the expectations of the job.
  • Ability to consistently demonstrate Lund’s values of collaboration, compassion, empathy, integrity, and respect.
  • Ability to understand and comply with operational standards, safety requirements, and employee policies as outlined by the residential program and Children’s Integrated Services.
  • Ability to actively support diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures.
  • Ability to handle multiple tasks effectively in a busy environment with frequent interruptions.
  • Ability to deescalate and resolve sensitive situations respectfully.
  • Ability to demonstrate excellent judgement and operate with the utmost confidentiality.
  • Ability to maintain positive working relationships with co-workers, families, and other departments.
  • Ability to communicate effectively and respectfully both orally and in writing.
  • Proficiency in the use of applicable hardware and software as required.

Why Join Our Team at Lund:

  • We honor and celebrate the distinctive strengths and talents of our clients and staff.
  • Our work encompasses collaboration with a strong team of professionals and a strengths-based approach to providing services to families. 
  • Lund’s adoption program provides life-long services to families brought together through adoption.
  • Lund’s residential and community treatment programs are distinctive as our work focuses on both treatment and parenting.
  • Lund’s educators believe in laughter, the importance of fun, community-oriented activities, and non-stop learning.
  • Professional growth and ongoing training opportunities are available; Lund offers weekly supervision.
  • Lund values employee well-being and strives to be a welcoming and inclusive workplace; staff are encouraged to engage in staff led initiatives for wellness, employee recognition, and diversity, equity, and inclusion.
  • Lund is a family-centered organization filled with supportive colleagues and offers work-life balance; some positions offer opportunities for hybrid schedules or schedule flexibility.
  • Lund offers competitive pay and paid training.
  • Regular part-time employees are eligible to earn paid time off, paid holidays, and an annual wellness reimbursement on a prorated basis. 
  • Lund does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, ancestry, place of birth, age, veteran status, disability, or any other characteristic protected by applicable law. EEO/AA

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