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Japanese/English Bilingual Inside Sales
2 months ago
Japanese Manufacture company in Sunnyvale/CA seeks a Japanese/English Bilingual Inside Sales (PO operation).
Position : Japanese/English Bilingual Inside Sales (PO operation)
Location: Sunnyvale/CA
Salary: $70K~80K/year DOE (賞与別途支給実績あり)
Benefits: Medical, Dental, Vision, PTO, Sick leave, 401K, Holiday paid
Job Preference: Full time
Working Hours: 9:00am-6:00pm /Onsite
Responsibilities:
Purchase Orders-
・Prepares necessary documents when orders are received; enters and processes all incoming order via EDI, web portal,
and email.
・Understands all account/customer specific requirement (shipping, barcode, labeling, etc.), and ensures items are
recorded and properly defined on each sales order.
・Issues Sales Order and Invoice based on Spot order and Consignment Usage Report.
・Communicates with customers via phone, email or in person; checks accuracy and product availability before processing
purchase orders, confirmations, invoices, order cancellations, changes in product or obtains details of complaints.
・ Provides sales support such as item/price registration, sample request, and quotation preparation.
・Works with sales representatives and the management team to stay up-to-date on product knowledge and be informed of
any changes in product and company policies.
・ Creates and maintains internal sales operational manual and its related documents as needed.
・Performs other duties as required to support the sales department and other departments, as needed.
Customer Supportsー
・Investigates trends in order placement or vendor managed inventory consumption based on operating conditions and
production plans.
・Informs factories regarding customers’ inventory status in order to shorten the shipping time when orders are received.
・Provides price quotes, proposals, and notify credit terms to customers.
・ Identifies and resolves customer concerns; Resolves customer’s’ complaints via phone and/or email.
Inventory Control-
・Manages inventory and physical inventory counts of assigned customers.
Requirements:
EDUCATIONAL: Bachelor’s degree from four-year college or university; or equivalent combination of education and
experience.
WORK EXPERIENCE: Inside Sales related work for more than 3 years preferred
Japanese/ English Bilingual- Must be able to speak ,write and read in Japanese at Business proficiency level
Daily in-office work
