Call Center Agent

1 week ago


Alpharetta, United States Paramount Staffing LLC Full time
Job DescriptionJob DescriptionAre you an experienced customer service professional looking to dive into your next opportunity? Paramount is seeking customer-oriented Call Center Agents to provide top-notch support to our valued client. If you’re passionate about delivering exceptional service and building positive relationships with potential clients, we want to talk to you

About Our Client: They are leaders in merchant processing, known for creating strong relationships with business owners, while eliminating unnecessary costs, like most processors.

Position Overview: As a Call Center Agent, your goal is going to be to reach out to businesses and sell our clients’ services. Our clients’ outside sales representatives will be responsible for closing the sale, and you get the commission

Pay: $15/hr. (Paid Weekly) + COMMISSION for every customer you find

Location: Alpharetta, GA – 100% Onsite

Shifts:
  • 8AM – 5PM MonThurs
  • 8am – 2pm Fri

Key Responsibilities:
  • Attend morning meetings promptly to discuss strategies and goals for the day.
  • Utilize online platform to access leads of new business owners across Florida, Georgia, South Carolina, Alabama, and Tennessee. These leads are updated weekly, providing accurate information for cold calling.
  • Make outbound calls to businesses, targeting business owners, with the objective of scheduling appointments.
  • Take scheduled breaks to recharge and maintain productivity.
  • Fill out detailed paperwork for each appointment scheduled, ensuring accuracy and completeness. This involves using Excel spreadsheets for data entry.
  • Maintain a tick sheet to track all calls made, including relevant notes after each interaction.
  • Aim to make between 200 to 250 calls daily, adhering to established call quotas and performance metrics.

Qualifications:
  • High School Diploma or equivalent
  • 1+ year of call center experience
  • Self-motivated and strong work ethic
  • Excellent verbal and written communication skills


#CORP #ZR

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