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Patient Administrative Associate

3 months ago

Westport, United States Complete Staffing Solutions Full time $18 - $22
Job DescriptionJob Description

Patient Administrative Associate - Family Medicine

Westport, CT

  • $18-22/hr
  • Temporary to hire
  • Monday - Thursday 8am - 5pm and Friday 8am - 4pm
  • Office is on-boarding two new clinicians in August and September while two are departing at the end of August.
  • Zoom or onsite interviews whatever works best

Practice Administrative Associate serves to coordinate patient care and physician activity by greeting all patients/visitors, answering telephone calls, scheduling appointments, maintaining patient medical records. The position requires an individual with knowledge of front desk medical office operations. Essential duties and responsibilities include the following. Other duties may be assigned.

Responsibilities

  • Maintain appointment schedule template (alterations, deletions, additions).
  • Coordinate the ongoing operation of the check-in process and front desk to ensure that quality services provided are cost effective and efficient.
  • Answer telephone calls to office, assists callers in a pleasant manner, takes accurate and complete messages and refer callers to appropriate personnel when necessary.
  • When necessary, executes all necessary pre-authorizations as required by insurance companies for upcoming diagnostic tests and procedures.
  • Maintain electronic medical records and/or paper medical charts in accordance with policies and procedures.
  • Responsible for daily activities including but not limited to message retrieval from answering service, voicemail, retrieval and distribution of faxes, filing, photocopying, opening and sorting mail.
  • Collect and reconcile co-pay collections/cash drawers (cash, checks, credit card payments) within Epic in accordance with policy and procedures.