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Customer Service Representative

2 months ago

Verona, United States Standard Electric Supply Co Full time
Job DescriptionJob Description

Standard Electric Supply Co. is Hiring

Customer Service Representative; Verona, WI

Standard Electric Supply Co. is a family-owned company that is celebrating more than 105 years of service. We want you to join our team

Job Responsibilities:
  • Answer all customer inquiries timely and with the appropriate greeting.
  • Provide friendly, knowledgeable, and prompt sales and service support for internal and external customers.
  • Coordinate efforts and act as liaison between customers and the company to achieve effective delivery of our company's products and services.
  • Follow all defined procedures and work instructions in order to properly process customers' quotes and orders.
  • Proactively monitor customer orders and expedite orders when necessary.
  • Support continuous improvement and quality objectives.
Qualifications and Skills:
  • High School Diploma or equivalent required.
  • Associates degree or Bachelors degree is preferred.
  • 3-4 years of customer service or electrical industry experience preferred.
  • Proficient with Microsoft Outlook, Word and Excel.
  • Strong Communicator
  • Organized with Attention to Detail
  • Customer Service
  • Business Knowledge
Benefits:
  • 7:30 AM - 4:30 PM CST, Monday – Friday
  • Paid Vacation, Sick, and Personal Days
  • 8 Paid Holidays
  • Health, Dental, and Vision Insurance
  • 401K Match
  • Paid Parental Leave
  • Tuition Reimbursement
  • Student Loan Repayment Assistance
  • Career Growth Opportunities
  • Family Oriented Culture

We are an equal employment opportunity employer.