Insurance Agency-Customer Service Representative CSR- Massapequa Park

1 month ago


Massapequa Park, United States Gregory M D'Amico Ins Agy Inc Full time
Job DescriptionJob Description

This is a job in a busy insurance agency. Prior experience is a must. We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information, resolving billing and customer inquiries, and writing policies as needed.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Write policies as needed
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionWe are a busy insurance agency looking for a friendly, hardworking, honest & reliable team member to help our agency grow. We deal with auto, home and life insurance.Company DescriptionWe are a busy insurance agency looking for a friendly, hardworking, honest & reliable team member to help our agency grow. We deal with auto, home and life insurance.

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