Hotel Onboarding and Customer Service Specialist
4 weeks ago
Prior event coordination, hotel experience, or travel industry background is a plus Join us and bring your expertise to our dynamic team.
As a Hotel Onboarding Specialist, you will be integral to our growth strategy by engaging and integrating new hotel partners onto the Groupbook platform. Your role will involve:
- Conducting outreach to potential hotel partners and presenting the benefits of joining the Groupbook network.
- Guiding hotels through the onboarding process, ensuring they understand how to maximize the platform’s features for optimal visibility and bookings.
- Establishing strong relationships with hotel partners, providing ongoing support and training to ensure they are effectively integrated and satisfied with our services.
- Collaborating closely with our technology and support teams to streamline the onboarding process and enhance the platform's usability based on partner feedback.
- Monitoring the success of newly onboarded hotels and making recommendations for continued engagement and improvement.
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