Front Desk Receptionist
5 months ago
Front Desk Representative/Attendant
Objective: To provide exceptional customer service and administrative support at the frontdesk
Responsibilities:
- Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls
- Handle inquiries and provide accurate information about the organization, products, or services
- Assist with check-ins, check-outs, and reservations
- Maintain a clean and organized front deskarea - Handle incoming and outgoing mail, emails, and social media
- Manage and distribute correspondence
- Provide administrative support (e.g., filing, data entry, scheduling)
- Collaborate with other departments to ensure smooth operations
- Handle customer complaints or concerns with empathy and problem-solving skills
- Keep updated records of visitor logs, appointments, and schedules
Requirements:
- Proven work experience as a front desk representatives or similar role
- Excellent communication and interpersonal skills
- Proficient in using office software (e.g., Microsoft Office Suite)
- Strong organizational and multitasking abilities - Attention to detail and accuracy Customer service-oriented mindset
- Professional appearance and behavior
- High school diploma or equivalent. Additional education or certifications are a plus.
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