Front Desk Receptionist

5 months ago


Hoboken, United States Paris Spa Hoboken NJ Full time
Job DescriptionJob Description

Front Desk Representative/Attendant
Objective: To provide exceptional customer service and administrative support at the frontdesk

Responsibilities:

- Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls

- Handle inquiries and provide accurate information about the organization, products, or services

- Assist with check-ins, check-outs, and reservations

- Maintain a clean and organized front deskarea - Handle incoming and outgoing mail, emails, and social media

- Manage and distribute correspondence

- Provide administrative support (e.g., filing, data entry, scheduling)

- Collaborate with other departments to ensure smooth operations

- Handle customer complaints or concerns with empathy and problem-solving skills

- Keep updated records of visitor logs, appointments, and schedules

Requirements:

- Proven work experience as a front desk representatives or similar role

- Excellent communication and interpersonal skills

- Proficient in using office software (e.g., Microsoft Office Suite)

- Strong organizational and multitasking abilities - Attention to detail and accuracy Customer service-oriented mindset

- Professional appearance and behavior

- High school diploma or equivalent. Additional education or certifications are a plus.



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