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Housekeeping Manager

1 month ago

Columbia, United States Heartwood Furnished Homes Full time
Job DescriptionJob Description

Job Responsibilities

  • Oversee team of housekeepers and effectively dispatch to the required turnovers.
  • Traveling between worksites is involved and this person will need their own reliable transportation.
  • Hire, retain and manage a team of efficient and high-quality housekeepers, ensuring all are trained, effective, and adhere to Heartwood policies and procedures
  • Manage a budget, adhering to set annual costs, with the ability to perform a cost-benefit analysis
  • Support your team with escalated guest and homeowner concerns by responding to emails, calls and work orders
  • Partner and assist Property Management Team when new units join the portfolio
  • Conduct and/or schedule inspections prior to guest and owner arrivals
  • Establish and maintain collaborative relationships with fellow team members and upper management team
  • Provide cross-coverage for your Manager and team when necessary
  • Occasional need to perform housekeeping and maintenance duties

Skills you’ll need

  • Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
  • Availability to work Thursday through Monday each week
  • Experience managing a team of employees
  • Professional in all forms of communications such as email, phone calls, video calls and texts
  • Ability to work well under pressure in an agile, fast-paced environment
  • Excellent time management skills with the ability to change activity frequently and cope with interruptions
  • Highly responsive and reliable
  • Strong attention to detail
  • Ability to stand, sit, and walk for an extended period of time
    • Reach overhead and below the waist
    • Regularly push, pull, and lift up to 25 pounds
    • Occasionally lift or move up to 50 pounds
    • Bend, stoop, squat, kneel, and twist
  • Adhere to all company policies and procedures

What you’ll get

  • Dental/vision insurance—coverage options
  • Employer Sponsored & Voluntary Supplemental Benefits
  • 401K retirement savings plan with immediate 100% company match on the first 3% you contribute
  • Flexible vacation time
  • Paid sick days and holidays
  • Career advancement opportunities
  • Employee discount
  • All the equipment you’ll need to be successful
  • Great colleagues and culture
Company DescriptionHeartwood Homes is the largest and fastest growing vacation rental management company servicing the Midlands region. Our Founders and Team are always striving for growth and improvement in order to deliver a perfect experience for our guests. Our obsession has made Heartwood Furnished Homes THE local option for renting and managing short term rentals in the Columbia area for the past five years and counting.Company DescriptionHeartwood Homes is the largest and fastest growing vacation rental management company servicing the Midlands region. Our Founders and Team are always striving for growth and improvement in order to deliver a perfect experience for our guests. Our obsession has made Heartwood Furnished Homes THE local option for renting and managing short term rentals in the Columbia area for the past five years and counting.