AV/VTC Support Operator

1 week ago


Littleton, United States JW Affinity IT Full time
Job DescriptionJob Description

We are looking for a VTC Support Operator to join our team

Job Description
One to two years of experience working as a VTC Support Operators. Services to include: Scheduling, monitoring, managing, troubleshooting, and manipulating audio visual equipment in a command center and videoconference room environment with extensive proficiencies in the areas of customer service, details research, and end-user computing devices, as well as support of on and off-site large scale executive events.

Primary Skills include:

  • Schedule and set-up videoconferences across customer environment.
  • First level problem resolution for VT equipment, i.e., codec’s, audio, cameras, projectors, switches etc.
  • Manipulate cameras and audio equipment.
  • Work with Microsoft Calendars
  • Be proficient in Microsoft SKYP, Word, PowerPoint, and Excel.
  • Coordinate video requirements for large scale executive events on and off-site of the main customer Facility.
  • Provide VTC metrics and reports to management.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,with matching)
  • Life Insurance Plan
  • PTO
  • Short Term & Long-Term Disability
  • Internet & Phone Allowance (for applicable roles)
  • Wellness Resources (EAP)
  • Pet Insurance
  • Work-Life balance
  • Flexible Hours
  • Full-Time Permanent Positions
Company DescriptionFounded in 2014 by Justina Casias and William Gainey, JW provides
comprehensive service offerings while ensuring IT fundamentals are in
place for day to day IT Operations We take the time to learn about our
clients to develop, implement, and monitor the projects to which we are
contracted With employees currently across the US in 17 states, JW can
provide services nationwide.Company DescriptionFounded in 2014 by Justina Casias and William Gainey, JW provides\r
comprehensive service offerings while ensuring IT fundamentals are in\r
place for day to day IT Operations We take the time to learn about our\r
clients to develop, implement, and monitor the projects to which we are\r
contracted With employees currently across the US in 17 states, JW can\r
provide services nationwide.
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