Customer Onboarding Specialist

7 days ago


Clark County, United States United Standard POS Full time
Job DescriptionJob Description

Established in 2003, our clients include small local and large national companies in the restaurant, retail and hospitality sectors. Our technology includes the biggest names in point of sale and online commerce in the hospitality and retail space including Apple, cloud, mobile and social-enabled point of sale.  We compete against Toast POS, Shift4, Touch Bistro, Clover, NCR Aloha and many other recognized brands. 

As a customer onboarding specialist and key member of our team, you will be involved in projects spanning the entire customer life cycle from boarding to post conversion support for our DinerDaddy POS system. Responsibilities include:

  • Boarding new customers
  • Establishing project milestones
  • Gathering requirements and configuring applications and hardware to customer specifications
  • Training customers and customer teams
  • Providing go-live and post conversion application and technical support
  • Managing customer expectations and relationships
  • Leveraging company, vendor and customer resources to expedite project completion
  • Pre-sales support, trade shows and conference.
  • Working with DinerDaddy sales agents and software QA team members. 

We will train any motivated human who wants to learn our business. Prior customer phone and customer relationship experience in any industry required. Cell phone, car, valid driver's license, laptop and auto insurance required.

 

Company DescriptionEstablished in 2003, United Standard POS provides point of sale and payment terminals and nationwide installation services to small single location establishments as well as large multi-location restaurant and retail operators. United Standard provides comprehensive professional services and best practice deployment methodologies to ensure the success of your implementation:

Project Management
Network Design / Implementation
Onsite Deployment / Training
24/7/365 Support
Menu Programming / Maintenance
Automated Backup
Remote Monitoring
Data ConversionCompany DescriptionEstablished in 2003, United Standard POS provides point of sale and payment terminals and nationwide installation services to small single location establishments as well as large multi-location restaurant and retail operators. United Standard provides comprehensive professional services and best practice deployment methodologies to ensure the success of your implementation:\r
\r
Project Management\r
Network Design / Implementation\r
Onsite Deployment / Training\r
24/7/365 Support\r
Menu Programming / Maintenance\r
Automated Backup\r
Remote Monitoring\r
Data Conversion
  • Onboarding Manager

    Found in: Resume Library US A2 - 7 days ago


    New York County, New York, United States XperiencOps Inc Full time

    As an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence. In addition to assisting customers in onboarding to XOPS, you will also have the opportunity to...

  • Customer Service Specialist

    Found in: Talent US C2 - 5 days ago


    Door County, United States TALENT Software Services Full time

    Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as...


  • Clark, United States Turtle and Hughes Full time

    Job DescriptionJob DescriptionIndustrial Automation Software SpecialistFull TimeClark, NJ, USWhy Turtle?Are you looking to join a growing team of dedicated, driven, and passionate people who emphasize a work environment based on respect, collaboration, and diversity?At Turtle, you will play a key role in our goal to listen, learn, and be helpful to every...

  • Customer Success Specialist

    Found in: Resume Library US A2 - 6 days ago


    New York County, New York, United States Informa Tech Full time

    Job Description Are you a customer success superstar with a passion for creating unforgettable experiences? We're seeking a high-energy Customer Success Specialist to join our team and support our event and digital media clients from the moment of sale through the event date and beyond. As our Customer Success Specialist, you'll play a key role in ensuring...


  • Berrien County, MI, United States The Center for Growth and Independence Full time

    **Job Overview**:The Customer Service Specialist will interact with the company’s clients, employees, and community members, by addressing inquiries and resolving complaints. This position will also function as The Center’s Safety, Accessibility, Risk (SAR) Officer by chairing the SAR Committee. This position will also welcome each person entering The...

  • Talent Acquisition Specialist

    Found in: Talent US C2 - 2 weeks ago


    Henrico County, United States Tidewater Community College Full time

    Job Description Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a...

  • Head of Customer Success

    Found in: Resume Library US A2 - 7 days ago


    New York County, New York, United States D-ID Full time

    D-ID is at the forefront of revolutionizing generative AI-powered interactions and content creation. Specializing in Natural User Interface (NUI) technologies, D-ID’s platform seamlessly transforms images, text, videos, audio, and voice into highly engaging Digital People, offering a uniquely immersive experience. D-ID combines facial synthesis and deep...

  • IT Specialist

    Found in: beBee S US - 2 weeks ago


    Montgomery County, United States Department Of Health And Human Services Full time

    Summary All positions are located in the Office of Computer and Communications Systems (OCCS), Systems Technology Branch (STB), Facilities Management Section (FMS). ...

  • Customer Solutions Specialist

    Found in: Resume Library US A2 - 7 days ago


    New York County, New York, United States AbbVie Full time

    Job Description AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. The Customer Solutions Specialist (CSS) is a key member of the Access and Reimbursement team within AbbVie Patient Services. The CSS calls on HCP offices in their assigned territory to...


  • Walton County, GA, United States Gaddiel Home Care Services, Inc. Full time

    **Company**: Gaddiel Home Care Services Inc **Location**: Primarily (Remote) Travel is required **Zones**: Forsyth, Walton, Rockdale, and Newton Counties **About Us**: Gaddiel Home Care Services Inc is a leading provider of compassionate and personalized home care services. Committed to improving the lives of our clients, we connect them with exceptional...


  • Orange County, United States Peregrine Team Full time

    Job DescriptionJob DescriptionPeregrine Team is looking for a Business Development Specialist to join our team! The Business Development Specialist is responsible for prospecting sales and qualifying leads for new and existing accounts.This person will act as a liaison between our marketing and sales teams. He/she will be naturally curious, results-driven,...


  • Boone County, United States AstrixTechnology LLC Full time

    Job DescriptionJob DescriptionQuality Systems SpecialistsOur client is an industry/global leader in fragrances as well as taste. Their sole purpose is to provide customers with a broad range of solutions that match the demand for clean, organic, and natural ingredients. This company is looking for a Quality Systems Specialist to join the team. This is an...


  • Orange County, United States BioPhase Solutions Full time

    Job DescriptionJob DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for a Manufacturing Specialist to work for a leading Orange County area contract manufacturing company.Salary: $60-90k depending on experienceResponsibilities:Collaborate with...


  • Passaic County, United States A great organization! Full time

    Job DescriptionJob DescriptionWe are seeking a detail-oriented Accounting Specialist to join our team. The ideal candidate will have a strong background in financial services and management, with expertise in areas such as billing, bank reconciliation, general ledger accounting, and financial statement preparation. This position offers an opportunity to work...

  • Facilities Operations Specialist

    Found in: Resume Library US A2 - 7 days ago


    New York County, New York, United States SoulCycle Full time

    Job Description The Facilities Operations Specialist will be based in NYC and help ensure that our studio locations consistently represent our brand through the most efficient use of resources. Assists the Senior Manager of Facilities with the coordination and day-to-day planning of repairs, maintenance, renovations, and ongoing operations of all company...

  • Vendor Manager, Customer Success Team

    Found in: Resume Library US A2 - 5 days ago


    New York County, New York, United States TIDAL Full time

    Job Description Being part of the Customer Success team puts you at the center of the organization, living in the product team at TIDAL. We are a small but mighty team that delivers the best customer experiences to all of our listeners and artists. Our team consists of quality and training, operations, social media and technology. You Will: Manage the...

  • Payroll Specialist

    Found in: Resume Library US A2 - 5 days ago


    New York County, New York, United States Ten Group Full time

    Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has enabled world-renowned companies to achieve maximum customer satisfaction and retention. Today, we work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in major...


  • Ladson, Dorchester County, United States PDS Tech Commercial, Inc. Full time

    Position: Buyer Specialist (Construction & Engineering) - ONSITE Shift: 1st Shift Pay Range: $25-45/hr Contract Length: Approximately 12 months with possible extension Job overview Under general supervision, achieves International Procurement Services (IPS) objectives at client based on strong networking and collaboration with Engineering and...


  • Ladson, Dorchester County, United States PDS Tech Commercial, Inc. Full time

    Position: Buyer Specialist (Construction & Engineering) - ONSITE Shift: 1st Shift Pay Range: $25-45/hr Contract Length: Approximately 12 months with possible extension Job overview Under general supervision, achieves International Procurement Services (IPS) objectives at client based on strong networking and collaboration with Engineering and...

  • Director, Customer Lifecycle Marketing

    Found in: Resume Library US A2 - 7 days ago


    New York County, New York, United States LifeMD Full time

    About us  LifeMD is headquartered in NYC and is a leading provider of virtual primary care. LifeMD offers telemedicine, laboratory and pharmacy services, and specialized treatment across more than 200 conditions, including primary care, men’s health, women’s health, allergy & asthma, and dermatology. Leveraging a vertically-integrated, proprietary...