Tier 1 Technical Support Consultant

Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Albuquerque, NM.Duties: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support.The candidate...

Overview: Encantado is seeking a Conference Room Support Technician to provide end-user support with processes for managing and delivering services that are ITIL conformant. Provide end-user support with processes for managing and delivering services that are ITIL conformant. Resolve incidents, service requests, and problems associated with service failures...

Overview Seeking a Client Support Technician to work on the C4 Contract at Kirtland Air Force Base in New Mexico. This Tier 1 service desk position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT...

General Independence Demonstrates autonomy with normal / expected day to day activities and duties? Communication skills Clearly and effectively conveys information to clients? Concerted effort to create and maintain documentation? Collaborates with colleagues with ease to obtain best possible outcome for both the client and organization Adaptability...

Responsibilities & Qualifications RESPONSIBILITIES The Tier I service desk/desktop support position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in...

Basic PC and Mac troubleshooting knowledge. Technician will cover the on-site desks and provide "Tier 1" support, triage, etc. and escalate as necessary. • Technical support for events, corporate meetings, and special internal projects • Onboarding/off-boarding logistics for NFLX and 3rd party productions • End-user hardware and software...

Overview: Encantado Technical Solutions is seeking a Subject Matter expert for Linux System Architecture, supporting a major DOE National Laboratory. The mission of the enterprise operations services is to provide modern platforms for the Enterprise IT: container orchestration, virtualization, Linux configuration and patch management, infrastructure as code,...

GeneralIndependenceDemonstrates autonomy with normal / expected day to day activities and duties?•Communication skillsClearly and effectively conveys information to clients?Concerted effort to create and maintain documentation?Collaborates with colleagues with ease to obtain best possible outcome for both theclient and organization•AdaptabilityAbility to...

Overview: Encantado Technical Solutions is seeking a Subject Matter expert for Linux System Architecture, supporting a major DOE National Laboratory. The mission of the enterprise operations services is to provide modern platforms for the Enterprise IT: container orchestration, virtualization, Linux configuration and patch management, infrastructure as code,...

Amentum is currently seeking a Jr. Classified Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and...

Overview: Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above. Encantado Technical Solutions is currently seeking a Software...

Overview: Encantado Technical Solutions is seeking a Ruby Developer to support the IT program at a major national laboratory. Responsibilities: This is a pooling requisition. No responsibilities will be listed as they differ between jobs and departments. A recruiter will provide more details for each of our specific job postings. Qualifications: Ruby...

Amentum is currently seeking a Jr. Classified Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and...

Amentum is currently seeking a Jr. Classified Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and...

Amentum is currently seeking a Jr. Classified Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and...

Gray Tier Technologies is a seeking an Information Systems Security Officer to support a brand new customer and mission providing cyber security services to support Department of Energy initiatives.Primary Responsibilities: Support analysis and develop cybersecurity recommendations to address ongoing and emerging issues Ensure all cybersecurity processes are...

Gray Tier Technologies is a seeking an Information Assurance Specialist to support a brand new customer and mission providing cyber security services to support Department of Energy initiatives. Primary Responsibilities: Support analysis and develop cybersecurity recommendations to address ongoing and emerging issues Ensure all cybersecurity processes are...

Amentum is currently seeking a Jr. Classified Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and...

Overview: Encantado Technical Solutions is seeking a Swarm Technician to support the IT program at a major national laboratory. You will provide escalation support for help desk troubleshooting needs and training as well as potential to visit end users in the field as needed. Acts as a routine contact point, receiving and handling requests for support;...

Overview: Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above. Encantado Technical Solutions is currently seeking a SOC...