System Operations Analyst I

3 weeks ago

Albuquerque, United States Encantado Technical Solutions Full time

Overview:

Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.

Encantado Technical Solutions is currently seeking a SOC Analyst I to support the IT program at a major national laboratory.

Responsibilities:

Mulitiple Shifts

The mission of Enterprise Service Management and Monitoring is to develop and maintain a big picture, end-to-end view of operational IT services. We blend IT Service Management tools and best-practice ITIL processes to lead improvements in IT Service Management. Our portfolio includes automated discovery, performance and availability monitoring, enterprise and mission testing, a central tool suite with a service asset repository that supports all ITSM processes, including mature service catalog, request fulfillment, incident management, knowledge management, problem management, change management, service asset and configuration management, enterprise logging, and event management practices.

The SOC is staffed to provide performance and availability monitoring and notification on a 24x7x365 basis. This SOC Analyst position provides for the monitoring and notification at a major national laboratory IT infrastructure which includes servers, network, databases and applications.

  • Proficient with MS Word, Excel, Outlook (email) Visio & Power Point
  • Experience working with ITSM/Smart IT Ticketing System
  • Strong verbal and written communication skills

Daily responsibilities include:

  • Provide Environmental Safety Walkthroughs SOC Analysis Services
  • Provide event, warning, alert, and alarm processing and management. Coordinate resolution of the event, warning, alert, and alarm messages Network Intrusion Detection Services.
  • Detect events collected by the Cyber Enterprise Management System (CEMS) across the Sandia computing environments including all corporate networks and corporate telephone
  • Monitor batch processing job flows on two corporate networks and monitor that requested batch completion times are met, escalate when required. Provide prompt and accurate response to error notifications (Alerts)
  • Administer and support on-premises APC (Advance Persistent Cloud) Cybers Azure Stack private cloud platform that my department M&Os which includes patching, configuration, service and incident fulfillment, and capacity management. Maintains the integrity of servers and systems to meet established requirements for service levels, disaster recovery, and business.
  • Provide IT project and service management support & space coordinator space/facilities management


Qualifications:

Technical Requirements:

  • Proficient with MS Word, Excel, Outlook (email) Visio & Power Point
  • Experience working with ITSM/Smart IT Ticketing System
  • Strong verbal and written communication skills

General Requirements

  • Must be a U.S. Citizen.
  • Must possess a high school diploma plus 5 years of related experience.
  • Must be clearable at the DOE Q/L or Top Secret (TS) level

It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.

  • IT Operations Systems Analyst

    4 days ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Overview:Now hiring IT Operations Systems AnalystThe IT Operations Analyst will be responsible for the operational triage & support of back-end transactional systems and data integrations.This role will be accountable for break/fix operational support as well as new development & enhancements with limited supervision. The analyst will handle all phases of...

  • Analyst Programmer I

    1 week ago

    Albuquerque, United States Enterprise Horizon Consulting Group Full time

    Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data...

  • Analyst Programmer I

    7 days ago

    Albuquerque, United States HarmonyTech Full time

    Job DescriptionJob DescriptionHarmonyTech Inc. is seeking a capable Analyst Programmer I (Business Systems Specialist) to join our team. The Analyst Programmer I will be responsible for developing and maintaining computer programs, applications, and databases.This position is available in Albuquerque, NM, and requires U.S. citizenship OR Permanent Residence...

  • Analyst Programmer I

    6 days ago

    Albuquerque, United States HarmonyTech Full time

    HarmonyTech Inc. is seeking a capable Analyst Programmer I (Business Systems Specialist) to join our team. The Analyst Programmer I will be responsible for developing and maintaining computer programs, applications, and databases. This position is available in Albuquerque, NM, and requires U.S. citizenship OR Permanent Residence status. Responsibilities:...

  • Analyst Programmer I

    7 days ago

    Albuquerque, United States Enterprise Horizon Consulting Group Full time

    Job DescriptionJob DescriptionCompany OverviewEnterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services;...

  • Systems Analyst

    3 weeks ago

    Albuquerque, United States Peerless Technologies Full time

    Job Title Systems Analyst Location Albuquerque - , NM US (Primary) Job Description The Systems Operations Analyst shall directly support the government on program documentation management, and weapon system requirements. Supports the Test Engineer Lead and Interface Control Lead. Collaborates with the Long-Range Stand-Off Missile SPO, Lawrence Livermore...

  • IT Operations Systems Analyst

    7 days ago

    Albuquerque, United States Presbyterian Healthcare Services Full time

    Overview:Now hiring IT Operations Systems Analyst!The IT Operations Analyst will be responsible for the operational triage & support of back-end transactional systems and data integrations.This role will be accountable for break/fix operational support as well as new development & enhancements with limited supervision. The analyst will handle all phases of...

  • Systems Engineer

    1 week ago

    Albuquerque, United States a i solutions Full time

    a.i. solutions is looking for a highly-motivated Systems Engineer with a passion for aerospace. This person will work in a team environment as the primary customer point of contact for spacecraft operations engineering activities working on the Prototype Operations-I (POPS-I) contract in support of U.S. Space Force Space Systems Command's Innovation and...

  • Systems Analyst

    6 days ago

    Albuquerque, United States Blue-Halo.org Full time

    Overview Joining the BlueHalo team means immersing yourself in a dynamic environment, working alongside the brightest minds in technology through some of the toughest challenges facing our nation today. We are spearheading the future of global defense, with every BlueHalo employee playing a key role in our success. Thats why our investment in you goes...

  • Business System Analyst

    4 hours ago

    Albuquerque, United States Presbyterian Healthcare Services Full time

    Overview Now hiring a Business System Analyst! Summary:Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documentation of...

  • Operator I/II, Production

    7 days ago

    Albuquerque, United States Rocket Lab Full time

    ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron...

  • Operator I/II, Production

    1 week ago

    Albuquerque, New Mexico, United States Rocket Lab Full time

    ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron...

  • Operator I/II, Production

    1 week ago

    Albuquerque, New Mexico, United States Rocket Lab Full time

    ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron...

  • Senior Application System Analyst

    1 week ago

    Albuquerque, United States Presbyterian Healthcare Services Full time

    Overview Now hiring a Senior Application System Analyst! Summary:Formulates and defines system scope and objectives based on user needs. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be...

  • System Protection Engineer I

    1 week ago

    Albuquerque, New Mexico, United States PNM Resources, Inc. Full time

    Job ID 6088297JOB DESCRIPTIONSystem Protection Engineer (I-IV)Posting Deadline: This position is posted until filledDepartment: System ProtectionEngineer IVSalary: BOEUnder general supervision, plans, schedules, conducts, and coordinates large and significant engineering projects and/or a number of small projects that are complex in nature and often...

  • Analyst Programmer II

    6 days ago

    Albuquerque, United States HarmonyTech Full time

    Job DescriptionJob DescriptionHarmonyTech Inc. is seeking an experienced Analyst Programmer II (Business Systems Specialist) to join our team. The Analyst Programmer II will play a vital role in following project methodology, conducting research analysis, designing, coding, testing, debugging, providing documentation, and maintaining application systems....

  • Analyst Programmer II

    6 days ago

    Albuquerque, United States HarmonyTech Full time

    HarmonyTech Inc. is seeking an experienced Analyst Programmer II (Business Systems Specialist) to join our team. The Analyst Programmer II will play a vital role in following project methodology, conducting research analysis, designing, coding, testing, debugging, providing documentation, and maintaining application systems. This position requires...

  • Analyst Programmer II

    1 week ago

    Albuquerque, United States Enterprise Horizon Consulting Group Full time

    Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data...

  • System Protection Engineer I

    1 week ago

    Albuquerque, New Mexico, United States PNM Resources, Inc. Full time

    Job ID 6088297JOB DESCRIPTIONSystem Protection Engineer (I-IV)Posting Deadline: This position is posted until filledDepartment: System ProtectionEngineer IVSalary: BOEUnder general supervision, plans, schedules, conducts, and coordinates large and significant engineering projects and/or a number of small projects that are complex in nature and often...

  • Analyst Programmer II

    7 days ago

    Albuquerque, United States Enterprise Horizon Consulting Group Full time

    Job DescriptionJob DescriptionCompany OverviewEnterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services;...