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Global Quality Assurance Manager

4 months ago


Marlborough, United States Hardware Specialty, Co., Inc. Full time
Job DescriptionJob Description

                                                                            MUST HAVE FASTENER EXPERIENCE

Title: Global Quality Assurance Manager
Reports to: Director of Operations

Summary:
The HS Director Global Quality Assurance’s role is to lead the organization’s global Quality Assurance group. This leadership role is responsible for promoting quality, best practices, and continuous improvement across the corporation. This position will ensure quality and regulatory compliance and represents the company to both customers and suppliers for all markets (Commercial, Medical, Military/Aerospace) in all quality related matters.

Responsibilities:
• Lead and develop the Hardware Specialty Global Quality organization to continuously meet the company’s quality objectives.
• Responsible for oversight and management of multiple quality control departments both in the US and internationally.
• Provides vision and leadership for the quality organization supporting quality objectives, effective hiring and training of staff, proper inspection tools and equipment, and software and software improvements as it relates to quality data.
• Lead and enable the quality organization to perform effectively with adequate resources to support long term business growth.
• Develop and maintain an environment of strong collaboration and partnership with Sales, Purchasing, Operations, Technical Services, and other Senior Management to achieve the company’s objectives.
• Accountable to identify, report and mitigate company product and compliance quality issues, risks, and concerns.
• Practical understanding of Quality Systems programs (ISO9001, AS9120, ISO14001, etc).
Ensure that effective audits are conducted and that programs are effective and maintained.
• Senior point of contact for quality matters as it relates to Hardware Specialty’s business, representing the company to both customers and suppliers in this regard.
• Work at a high professional level with global customers and suppliers, with the ability to transition effectively between technical details of any issue and a discussion of business implications.
• Foster an environment of continuous quality improvement throughout the company.
• Member of the Executive Leadership Management Team.

Requirements:
• Firsthand senior management experience with a minimum of 10 years in a quality assurance leadership role in an industrial setting.
• Thorough knowledge of regulatory requirements such as RoHS, REACH, DFARs, Conflict Minerals, CTPAT, Etc.
• Experience in managing new supplier onboarding on a global basis.
• Able to travel internationally for 2 or more weeks at a time as part of a team or independently, interacting directly with company staff, customers, and suppliers.
• Strong interpersonal skills, a proven team player.
• Excellent verbal and written communication skills with well-structured communication and presentation ability.
• English fluency both written and spoken (the company language).
• Results focused and able to employ excellent negotiating skills using technical expertise, empathy, diplomacy, and common sense.

Education, Experience, Licenses and Certifications:
• Bachelor’s degree in business or engineering, MBA preferred.
• Firsthand senior management experience with a minimum of 10 years in a quality assurance leadership role in an industrial setting.
• Proven work experience as a receptionist or similar role.

Hardware Specialty Co., Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.


COVID-19 considerations:
During the COIVD Pandemic, all employees may be required to complete a daily online health assessment, wear masks when unable to social distance, wash hands frequently, handshake free zone, adhere to company travel restrictions, and all CDC requirements.

Only qualified candidates will be contacted.

Company DescriptionHardware Specialty Co., Inc is a leading international distributor of commercial and military fasteners, electronic & electro-mechanical components. Established in 1932, the company has a wealth of experience supporting OEM's and contract manufacturers in both the Commercial and Military/Aerospace markets. A leader in our industry, we are looking for a customer driven and goal oriented individuals to join our winning team.Company DescriptionHardware Specialty Co., Inc is a leading international distributor of commercial and military fasteners, electronic & electro-mechanical components. Established in 1932, the company has a wealth of experience supporting OEM's and contract manufacturers in both the Commercial and Military/Aerospace markets. A leader in our industry, we are looking for a customer driven and goal oriented individuals to join our winning team.