Healthcare receptionist

4 weeks ago


Huntington Beach, United States HireFinder Full time $18 - $21
Job DescriptionJob Description

Our client is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.

They are seeking a receptionist who lives their core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity and demonstrate operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Receptionist will be a trusted team member providing care to our patients and a trusted partner to the clinical team, center staff, and the Executive Leadership team.

 

Location: Huntington Beach, CA

Job Type: Full-time

Salary: $18-21/hour

 

Responsibilities

Greeting and Registration

  • Welcome patients, visitors, and vendors in a friendly and professional manner.
  • Check-in patients, verify and update personal and insurance information.
  • Direct patients to appropriate departments or staff members.

Appointment Scheduling

  • Schedule, reschedule, and cancel patient appointments using electronic medical record (EMR) systems.
  • Send appointment reminders and follow-up communications.

Communication

  • Answer and manage incoming calls, emails, and faxes promptly.
  • Relay messages accurately to appropriate healthcare personnel.
  • Provide information about services, policies, and procedures.

Administrative Duties

  • Manage patient records ensuring confidentiality and compliance with HIPAA regulations.
  • Process insurance claims and handle billing inquiries.
  • Collect and record patient payments and co-pays.

Office Maintenance:

  • Ensure the reception area is clean, organized, and presentable.
  • Maintain office supplies and order new stock as needed.

Patient Support

  • Assist patients with forms and documentation.
  • Provide information about wait times and ensure patients are comfortable while waiting.

Collaboration

  • Work closely with healthcare providers and administrative staff to coordinate patient care.
  • Assist with special projects and other duties as assigned.

 

Qualifications

  • High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
  • Proven experience as a receptionist, preferably in a healthcare setting.
  • Proficient in using EMR systems and office software (e.g., Microsoft Office Suite).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Knowledge of medical terminology and insurance processes is an advantage.
  • Ability to handle sensitive information with confidentiality and professionalism.

 

Benefits

Benefits include Health, Vacation, Dental, Vision, and 401K, Life, and Profit Sharing will be available after trial period and assessment



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