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Sales Coordinator

2 months ago

South Burlington, United States DoubleTree Hotel- Burlington, VT Full time $24
Job DescriptionJob Description

The DoubleTree by Hilton Hotel Burlington is currently seeking a Sales Coordinator. This unique position is responsible for working with and supporting the sales team. The role is responsible for initial customer interactions, reporting, working with sales managers and maintaining social media accounts. Consistently striving to help the team maximize revenue, promote relationships and create exceptional experiences this position is fun, exciting and offers exceptional room for growth.

 

Sales Coordinator

  • Assists with completing daily/weekly/monthly reports
  • Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
  • Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
  • Administers group and meeting/banquet events for in house functions
  • Follows up with past clients to ensure guest satisfaction
  • Coordinates with team on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met
  • Responds to incoming guest inquiries in a timely fashion
  • Distributes BEO's to staff
  • Creates and maintains group blocks in the property PMS systems
  • Works closely with front desk to ensure accuracy of reservations, groups, events
  • Abides by Prime Time Selling hours
  • Other duties as assigned

 

EDUCATION, EXPERIENCE and SKILLS:

 

  • Minimum of High School education, post-high school education preferred
  • Preference of 1 year in hotel or conference Catering/Sales Assistant role ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills ( Delphi.FDC and OnQ experience desired)
  • Must have flexible work hours that may include evenings, weekends, and holidays
  • Sales Focus
  • Time Management
  • Integrity/Trust
  • Solution Focused

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work Location: In person